Senior Manager, Communications at CSG in Chicago, Illinois

Job Description:

Hi, I'm Amy Fetchko, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. CSG is looking for a seasoned, savvy communications leader and engaging storyteller to join our global corporate communications team as a Senior Manager. The Senior Manager of Communications is a skilled business communicator who asks thoughtful questions to create a story, translate complex business concepts into engaging content and demonstrate creativity across channels to reach a variety of audiences. The Senior Manager leads the development and execution of innovative, high-impact communication strategies designed to engage employees and enhance the company's culture, mission, and business strategies.



We are looking for a Senior Manager of Communications who will:

• Report to the Director of CSG's Business Communications team, and partner with teammates and business leaders across the company to lead key communications initiatives that have a tangible impact on CSG employees across the world
  
  


• Create and manage compelling, impactful messaging that helps influence understanding and attitudes, change behaviors, and produce desired outcomes
  
  


• Write and edit communications that are fresh, creative, and engaging; regularly develop and explore new ideas and approaches
  
  


• Partner cross-functionally to gather information and distill it into a useful, digestible format for various audiences
  
  


• Find creative and compelling ways to elevate business stories for broad internal audiences
  
  


• Ensure internal communication messages align with external messaging and branding
  
  


• Keep current on technology trends, communications measurement, and best practices to continually improve approaches and content
  
  

Is this opportunity right for you? We are looking for candidates who:

• Bachelor's degree in Communications, related field, or equivalent experience
  
  


• 10+ years of progressively responsible experience managing internal, external, executive, or corporate communications, preferably in tech or B2B
  
  


• Demonstrated experience in developing and executing communications projects for business leaders, with minimal supervision, to enhance employee engagement and understanding
  
  


• Top-notch writing and editing skills, with demonstrated experience writing a variety of polished, compelling content for large audiences in a corporate setting
  
  


• A "thought partner" mindset and strong executive presence, with the ability to think critically and exercise good communications judgment to advise senior leadership
  
  


• Stellar organizational skills and attention to detail, with the ability to prioritize and manage expectations across projects and stakeholders
  
  

Our Guiding Principles



Impact


Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.



Integrity


Do what's right for our customers and our people while being authentic. We treat everyone with trust and respect-that's just who we are.



Inspiration


Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.



CSGer Perks & Benefits

• Work from Home
  
  


• Employee Belonging Groups
  
  


• Healthcare: Dental, Medical, and Vision
  
  


• Paid Vacation, Volunteer, and Holiday Time Off
  
  


• And so much more!
  
  

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.



Our Story


CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.


By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here


#LI-Remote



Position Pay Range:



This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.
$115,043.95-$184,071.59


This role is eligible for a bonus opportunity.



Location(s):

United States Remote Apply Now