Posted in General Business 5 days ago.
Type: Full-Time
Job Summary:
The Operations Supervisor is responsible for the daily activities of the Patient Assistance Program (PAP) team which provides a vital service by providing aid directly to patients and clinician offices when there is an identified cost barrier to brand name medications. The successful candidate will be responsible for managing a team of Certified Pharmacy Technician that provide services to patients and clinicians in support of obtaining medications from drug manufacturer medication assistance programs. This entails collecting applicable information, completing and submitting applications, tracking applications and refills for patient care.
The Operations Supervisor will be responsible for a wide variety of business functions including processes and workflow to drive effectiveness and efficiency of the team, appropriate reporting of results, and interface with appropriate vendors and partners that facilitate the daily activities of the team. In addition, the Operations Supervisor is responsible to ensure that the team works in collaboration with a variety of internal matrix partners including the STARS Pharmacy Call Center team, the Care Management team, and several Pharmacy Teams including the MTM Pharmacists, Embedded Pharmacist, and Population Health Pharmacists in providing this service all while delivering an exceptional customer experience to patients.
Leadership Core Responsibilities/Essential Functions:
Qualifications:
Personal Competencies :
Key Competencies:
Work Schedule: 7 AM to 4 PM - Monday through Friday
What we offer:
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Best Buy |
Best Buy |
Anthology Inc |