Systems Analyst - Commerce Trust at Commerce Bank in Kansas City, Missouri

Job Description:

About Working at Commerce



Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.


Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.


Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.



Compensation Range

Hourly: $25.70 - $44.70 (Amount based on relevant experience, skills, and competencies.)


For more than a century, Commerce Trust has been a leading provider of wealth management services including financial planning, estate and tax planning, investment management, private banking and trust administration services. Our approach to wealth management means assembling a team of seasoned wealth management professionals across disciplines who collaborate to ensure each client's financial journey is uniquely crafted for their goals. Commerce Trust is a division of Commerce Bank.



About This Job



The main purpose of this job is to be the initial point of contact to external customers and internal users while providing exceptional customer service and support for our different wealth management systems.



Essential Functions

• Provide technical support to both internal and external users including user access administration and tier 1 support for several applications
  
  


• Provide the completion of the required compliance such as SAS70, Sarbanes Oxley as well as internal reporting for all Wealth Management systems
  
  


• Provide subject matter expertise to all levels of internal and external users
  
  


• Assist with day to day system maintenance, user permission, enhancement and bug testing
  
  


• Strategic management and understanding of long-term system roadmap
  
  


• Identify problem trends and makes recommendations for improvement/solution to management
  
  


• Coordinate communication on application issues between internal customers and external vendors
  
  


• Provide client demos and/or training of online products as requested by administration and/or management
  
  


• Perform other duties as assigned
  
  

Knowledge, Skills & Abilities Required

• Strong customer-service orientation
  
  


• Effective ability to troubleshoot and problem solve
  
  


• Ability to communicate in user-friendly language to both technical and non-technical end-users
  
  


• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
  
  


• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
  
  


• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
  
  


• Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook
  
  

Education & Experience

• Bachelor's degree in information systems or business-related discipline equivalent combination of education and experience required
  
  


• 3+ years in information systems required
  
  


• Experience in a helpdesk, desktop and wealth management support role are preferred
  
  

**Level of role is determined by knowledge, experience, skills, abilities, and education


***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Systems Analyst I, II, III & Senior - CTC job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $25.70 to $44.70 per hour.


The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.


Location: 922 Walnut, Kansas City, Missouri 64106


Time Type:
Full time Apply Now