Bursar Assistant at Indiana University in Kokomo, Indiana

Job Description:

Department



GENERAL ADMINISTRATION (KO-GENA-IUKOA)



Job Summary



Department-Specific Responsibilities

• Acts as first line of contact for Bursar, Parking, Registrar and Financial Aid inquiries at Student Central.


• Processes payment as received, answers questions in person, by phone, and e-mail, and answers all questions efficiently and with accuracy.


• Processes parking transactions in T2Flex, prepares visitor permits, and answers parking questions in person, by phone, and by e-mail.


• Troubleshoots accounts for accuracy, including working with Office of the Registrar, Financial Aid, and University Bursar's Office for system issues.


• Audits and adjusts Service Indicator holds monthly; audits various financial aspects of student accounts for accuracy via IUIE reports monthly or as needed; performs bankruptcy processing; processes returned/NSF items.


• Assists with processing of refunds as scheduled on Friday, reviewing all aid issues with Financial Aid prior to issuing refunds; follows IU guidelines regarding refunds.


• Processes fitness center forms and processes and manages meal plan accounts.


• Claims electronic claim payments for Bursar, Registrar, IUKPD, and Testing Center.

General Responsibilities

• Under close supervision, performs routine administrative tasks related to bursar accounts, such as applying tuition and fees and processing payments.


• Audits bursar accounts and payments to ensure compliance with deadlines and applicable regulations; communicates discrepancies to supervisor and may assist with corrections.


• Fields emails and phone calls, responds to inquiries and requests, and explains policies and procedures.


• Helps students, parents, employees, sponsoring organizations, departments, and other constituents understand billing information, including deadlines, interest, payment plans, fees, and processes.

Qualifications



EDUCATION



Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE



Preferred

• 1 year of experience in a financial setting


• Experience working in Higher Education, as well as familiarity with FERPA


• Related work experience in a university bursar, registrar, or related office

SKILLS



Required

• Proficient communication skills


• Maintains a high degree of professionalism


• Demonstrated time management and priority setting skills


• Demonstrates a high commitment to quality

Preferred

• Experience working with student records database (PeopleSoft, OnBase, etc.).

Working Conditions / Demands



This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.



Work Location



Kokomo, Indiana



Benefits Overview



For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance


• Dental insurance


• Health Savings Account with generous IU contribution


• Life insurance, LTD, and AD&D options


• Base retirement plan contribution from IU, subject to vesting


• Additional supplemental retirement plan options


• Tuition benefit for IU classes


• 10 paid holidays per year


• Generous Paid Time Off


• Paid Parental Leave


• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.



Job Classification



Career Level: Foundational


FLSA: Nonexempt


Job Function: Finance


Job Family: Bursar
Click here to learn more about Indiana University's Job Framework.



Posting Disclaimer



This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.



Equal Employment Opportunity



Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.



Campus Safety and Security



The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.



Contact Us



Request Support
Telephone: 812-856-1234 Apply Now