Maintenance Coordinator at Harbor Group Management in Columbus, Ohio

Posted in General Business 5 days ago.

Type: Full-Time





Job Description:

Maintenance Coordinator

This position will be responsible for the overall maintenance work order process from scheduling to completion, as well as all purchasing for the property. The Maintenance Coordinator is responsible for scheduling work orders, while ensuring the onsite team adheres to maintenance policies, processes and procedures. This position ensures efficient, timely and accurate completion of work orders and coordinates vendor scheduling for any 3rd party work orders.


Essential Duties and Responsibilities:


• Ensure entry of all work orders; assign and schedule all work orders for maintenance team and external vendors to ensure efficiency


• Review complete work orders, and schedule follow up work when applicable


• Audit work orders to ensure they are completed efficiently and accurately; work with team to resolve outstanding issues


• Monitor work orders on a daily basis to ensure they are scheduled efficiently and accurately


• Respond to all inquiries efficiently and effectively with clear, concise and friendly communication. Follow up and remedy any work orders that generate a negative Resident Feedback Rating.


• Order all materials, supplies and services needed for operations of community


• Prepare and process WTN's


• Reconcile invoices and purchase orders; prepare same for submitting to Accounting Department


• Research issues and contact appropriate parties for resolution and correct any discrepancies


• Maintain vendor and inventory spreadsheets


• Draft correspondence and respond to inquiries effectively


• Consolidate packing slips and invoices for Accounting to pay on all orders


• Schedule on call techs for after hours and weekend coverage for after hours emergency calls


• In partnership with the Maintenance Supervisors, identify technical training needs and coordinate live training sessions at the regional training center


Qualifications:


• 1-2 years' Property Management experience


• Computer Skills- MS Office required; MRI, preferred


• Excellent communication and organizational skills


• Must be able to establish priorities, delegates tasks, meet deadlines and organize multiple tasks


• Excellent customer service skills


• Demonstrated ability to handle and prioritize multiple, competing tasks and demands


WHAT WE OFFER:


  • Competitive Salaries & Bonuses

  • Medical, Dental & Vision Plans

  • 401(k) Plan with Employer Matching Contributions

  • Paid Personal Time & Holidays

  • Flexible Spending Accounts

  • Free Long-Term Disability

  • Free Life Insurance

  • Short Term Disability

  • Health Savings Account with Employer Contributions

  • Wellness Perks

  • FinFit Health Finance Program

  • Employee Apartment Discount

  • Employee Referral Program

  • Employee Recognition & Awards

  • Employee Assistance Program

  • Volunteer & Community Service Opportunities

  • Tuition Reimbursement


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