Program Manager, DU/Iliff Joint PhD Program at University of Denver in Denver, Colorado

Job Description:

The University of Denver and the Iliff School of Theology together offer the Joint Ph.D. Program in the Study of Religion (JDP). This is a doctoral level degree program created and administered by an inter-institutional agreement and functions as an independent academic unit within the University of Denver.


Position Summary:


The Program Manager position is a professional administrative role with a range of responsibilities. The position involves independent judgment and decision making related to the administration of the JDP as necessary. The position is responsible for management of the JDP office and its operations, including prudent and responsible budgetary management, and for compliance with directives from Program Deans and Directors, institutional policies, and federal and state requirements.

The Program Manager reports to the Director of the JDP and works in close collaboration with the Assistant Director and the OGE Director of Business and Operations to ensure that the JDP functions smoothly. The position coordinates regularly with administrative staff at Iliff and DU, exchanging information as needed to ensure the effective representation and involvement of both institutions. Because DU is currently responsible for management of the JDP, the position also takes direction from OGE regarding logistical and procedural matters. The JDP is accountable to the Iliff and DU deans who are charged with administrative oversight of the JDP.


Essential Functions


Administrative Oversight

• Establish and implement administrative processes to ensure the smooth functioning of the JDP.
• Provide faculty with updates on changes to administrative processes and policies, and
• Communicate with Director about faculty compliance.
• Collaborate with Iliff Dean's Office and Registrar's offices at each institution to ensure effective JDP course scheduling and posting of JDP eligible courses at each institution prior to the opening of online registration each term.
• Create, maintain and ensure safety of electronic files.
• Respond to a high volume of email and voicemail contacts.
• Send out messages from the deans, faculty director or assistant director as requested.
• Inform faculty director and assistant director of administrative challenges.
• Review the JDP handbook annually to ensure compliance with new or revised policies enacted by the JDP Committee or changed institutional policies and governmental requirements.
• Advise students in the Program about administrative processes and procedures.
• Resolve administrative challenges by revising processes, and, as necessary, propose solutions to administrative challenges for discussion with directors.

Coordination and Communication

• Facilitate effective communication between Program Directors, faculty, and students.
• Serve on the Executive Committee and JDP Committee and vote on administrative matters.
• Arrange "town hall" forums as directed to inform students of processes, procedures, and updates.
• Maintain the Program's website, e-mail lists, social media and other electronic resources, or supervise student employees handling some or all of these tasks.
• Support assessment activities (e.g., format tables and reports, send students and faculty assessment requests and materials). Enter and update JDP enrollment and demographic data in Iliff's systems for annual and semi-annual reports for accrediting and other institutional needs.
• Format sections of Iliff's or DU's accreditation report.
• Decide when JDP communications with whole JDP student body are needed and call "town hall" forums as needed.
• Liaise with the DU Center for World Languages and Cultures to resolve students' problems regarding testing for the language tool requirement.
• Coordinate assessment activities: work with DU Director of Academic Assessment, contact Iliff re Association of Theological Schools assessment requirements, compile and calculate data, devise tables and reports, etc.
• Draft / write sections of Iliff's or DU's accreditation report

Recruitment and Admissions

• Serve as first contact for prospective students and respond to their ongoing questions (redirecting as necessary).
• Prepare lists of applicants for the Admissions Committee meeting and the JDP Committee admissions meeting.
• Update relevant parts of constituent relationship management system (e.g. Slate CRM).
• Set up campus tours and contacts for prospective students with faculty and students in program.
• Develop and coordinate the administrative aspects of the annual recruitment process.
• Compile table of basic application information on all applicants for the Admissions Committee.
• Revise table of application information on applicants forwarded to the Joint Ph.D. Committee.
• Establish and maintain effective and up-to-date recruitment strategies, including market analysis; outreach; solicitation of student data; electronic promotion of the Program.
• Meet with prospective students to describe the JDP, its requirements and resources, and to answer questions.

Student Support

• Hear and resolve or refer student complaints about administrative matters as appropriate.
• Work with DU and Iliff to respond to concerns about student conduct and provide student support in accordance with both institutions' policies and processes.
• Answer students' process related questions related to progress in the program.
• Facilitate comprehensive exams.
• Complete preliminary graduation checks and work with OGE to resolve any discrepancies.
• Answer policy related questions for both faculty and students.
• Assign GTA appointments in collaboration with the Program Directors

Budget and Planning

• Manage the JDP budget on a day-to-day basis, including but not limited to developing the annual budget, developing strategies for maintaining the program's financial stability, preparing and presenting monthly budget reports, all in conjunction with the OGE Director of Business and Operations, the Director, and the Assistant Director.
• Design and implement effective practices for allocating financial aid and associated GTA compensation, in consultation with the Director and Assistant Director, as necessary.
• Administer financial aid awards each quarter and monitor student accounts for accuracy.
• Process financial transactions as necessary for all sources of JDP income and expense, including but not limited to tuition, gifts, and grants.
• Process faculty and student hires and monitor payroll for accuracy.
• Prepare planning documents (administrative goals and objectives) for the Program.

Supervisory

• Hire and supervise student employees.
• Conduct performance reviews for JDP student employees.
• Propose new student jobs.
• Assign new kinds of duties to student employees.

Knowledge, Skills, and Abilities

• Excellent oral and written communication skills, basic professional writing experience, and the ability to read and understand academic policies and procedures.
• Ability to plan, coordinate, and manage events.
• Must be capable of building rapport and working professionally with persons of diverse backgrounds, performing well in a complex, multi-task oriented, and fast-paced environment, and quickly re-prioritizing tasks and projects to accommodate changes in scheduling and requests from the JDP deans and directors.
• Must be proficient in Microsoft Word, Excel, Outlook, and Zoom and have familiarity with social media platforms and website maintenance.
• Must be detail-oriented, ready to learn, mature in judgment with the ability to solve problems and make decisions on a regular basis while exercising discretion and professionalism, and be able to work independently and take initiative.
• Must be a fast learner.
• Must be able to work occasional evenings or weekends.
• Must have professional editing experience, and the ability to interpret and explain academic policies and procedures.
• Must have professional experience with budgetary processes, the ability to research and analyze data, prepare, review, and manage budgets, and solve complex mathematical computations for the purposes of financial aid, budgeting and billing.
• Must have expertise with social media platforms and website maintenance.
• Experience with Banner database system or related database program, PowerPoint, and desktop publishing software.

Required Qualifications

• Master's degree or equivalent combination of education and experience.
• Professional experience with budgetary processes.
• 3-4 years of experience in educational administration.

Preferred Qualifications

• Experience in managing educational programs.
• 5 years of experience in educational administration.

Working Environment


Capable of working with constant disruption of planned tasks, able to reorganize priorities on short notice. Able to handle high volume of contacts and messages (electronic mail and voicemail), draft written correspondence, and deal calmly with stressful situations. Must be self-starter and able to work independently.


Physical Activities


Ability to work on a computer for the majority of the workday is required. This employee must be able to move about the office as tasks require and to organize and attend the student events, as necessary.


Work Schedule

8:00 - 4:30 Monday-Friday, extended hours occasionally required. The position is currently set up as part-time remote (2 days on campus per week) although an office is available for full-time campus work if so desired. Some evening and weekend hours may be required. In accordance with the University's flexible work policy, this position is eligible to be considered for partial remote work. Further details regarding this plan will be determined with the hiring manager and are dependent on the division and team specific needs.


Application Deadline

For consideration, please submit your application materials by 4:00 p.m. (MST) September 26, 2024.



Special Instructions

Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.



Salary Grade Number:

The salary grade for the position is 9.


Salary Range:

The salary range for this position is $60,000 - $68,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate's sex or any other protected status.


Benefits:

The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.


Please include the following documents with your application:

1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non-Discrimination-Statement.


All offers of employment are contingent upon satisfactory completion of a criminal history background check.




Advertised: September 12, 2024
Applications close: September 26, 2024 Apply Now