The senior project manager works with the client services (account executive) team to ensure that deliverables make it to the client on time and within budget. This person will interface with clients for reviews of work and for other communication, as needed. An effective problem-solver on a day-to-day basis, the senior project manager must be adept at anticipating problems and recognizing opportunities, as well as guiding more junior team members to do the same.
The senior project manager requires superior project management skills. They must be a conscientious team player, be a good organizer, demonstrate excellent verbal and written communication skills, and be a creative problem-solver with initiative and a take-charge attitude.
Responsibilities
Partner with account executives from onset of project to assist in the development of project plans, including estimates and timelines
Involvement in client kickoff meetings and other key client meetings to ensure a solid project foundation is laid prior to internal project kickoff
Input estimates into the Advantage PM system and track budgets closely, pulling and analyzing QvA (quote v. actual) and connecting with the AE on next steps and solutions
Work with the resourcing manager to determine appropriate resources and timing
Create and manage detailed schedules throughout the life of projects
Initiate/attend internal and client cross-functional project planning and status meetings
Highly involved in the Advantage system: set up the project schedules and manage completion of tasks (to ensure projects are moving forward in a timely manner)
Deliver ongoing project communication, including project kickoff meetings, frequent internal check-ins, and client communication as needed
Monitor and report project progress and manage roadblocks
Identify opportunities to gain efficiencies and streamline agency and/or client work and processes
Motivate people involved in the project to complete tasks on time and within budget
Requirements
5+ years of experience in similar roles: preferably agency experience
Experience with marketing, ecommerce and retail preferred
Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
Desired Attributes
Excellent interpersonal and client relationship skills
Detail-oriented and strong critical thinking abilities
Strong written and verbal communication skills
Superior multitasking skills
Ability to handle change effectively with a positive attitude
Confident, curious, and thrives in a complex, fast-paced environment