Customer Service Representative Bilingual Newton at Roth Staffing Companies in West Newton, Massachusetts

Job Description:

Customer Service Representative Bilingual- Portuguese $22.00- $25.00 DIRECT HIRE in Newton, MA




Schedule: 8:00 am - 5:00 pm Monday- Friday



Responsibilities:



Provide phone assistance to clients regarding inquiries, equipment usage, and payment systems.


Generate service orders, process refunds, and monitor revenue using web-based systems.


Contribute to the creation of new account literature.


Reconcile currency and coin collections with daily collector sheets.


Assist in various office, sales, and accounting functions as required.



Skills and Qualifications:



Extensive experience with MS Office Suite, particularly Word and Excel, and proficiency in Microsoft accounting software


Fluency in both Spanish or Portuguese and English


Professional and positive demeanor, demonstrating strong teamwork.


Exceptional attention to detail and organizational skills in a fast-paced environment


High school diploma or GED; accounting background is advantageous.



Please send resumes to Jamie Corriveau:



All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.