Bilingual Account Representative at Total Quality Logistics in Cincinnati, Ohio

Job Description:

Total Quality Logistics

Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at (513) 831-2600 ext. 51454.

About the role:

As an Account Representative for TQL’s Mexico cross-border division, you’ll become the founding Mexico Account Rep for your office. After paid training and hands on mentorship, you’ll be responsible for helping grow business with our customers that have shipping needs in and out of Mexico.

What’s in it for you:

• $40,000 base salary with uncapped commission opportunity
• Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
• Leadership advancement opportunities with 75% of leaders promoted from within
• We win wherever we go – Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)
  

What you'll be doing:

• Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs
• Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
• Work with the sales team to provide and negotiate competitive pricing and rates
• Update and manage shipment information utilizing our industry-leading tech platforms
• Collaborate with the support team to guarantee each shipment is serviced properly
• Assist with billing and accounting responsibilities as needed
  

What you need:

• Fluent in Spanish and English
• College degree is preferred, but not required
• Sales experience preferred, but not required
• The determination to work harder than anyone you know
• Strong problem-solving skills, while being forthright about conflict
• Ability to work with the latest technologies
• An obsession for great customer service
  

Where you'll be: 4289 Ivy Pointe Blvd. Cincinnati, OH 45245

Category: Account Representative

PI249653981

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