Data & Operations Analyst at Stevens Institute of Technology in Hoboken, New Jersey

Job Description:

Job Description

Data & Operations Analyst 

Job Description 

Reporting to the Director, Employer Relations & Career Center Operations for the Stevens Career Center, the Data & Operations Analyst actively supports a student-centered career center which serves an undergraduate and graduate population pursuing degrees in engineering, the sciences, business and management, the humanities, and the fine arts. The Data & Operations Analyst is responsible for all aspects of data and technology management. 

This job requires advanced Microsoft Excel skills and work experience, including creating and using Pivot Tables, formulas (such as SUMIF, VLOOKUP, XLOOKUP, AVERAGEIF, etc.), data cleansing, working with large data sets, and data analysis. 

Essential Responsibilities: 

• Develop data collection processes to gather information related to the Stevens Co-op Program, internships and post-graduate job placement.  

• Use Excel to review, manipulate, and analyze data, including the creation of formulas, pivot tables, and data visualizations to support informed decision-making and strategic planning. 

• Evaluate data in Excel to draw valuable insights that can be used to take immediate action to improve the student and employer experience and to inform future career center operational improvements.  

• Design and create career center performance reports including annual career outcomes; monthly activity dashboards; semester-end reports for various stakeholders.  

• Create visually engaging PowerPoint presentations to communicate data insights and trends. 

• Serve as the expert on all career center technology and online platforms, such as Handshake, Big Interview, Zoom, Qualtrics, and Smartsheet. 

• Create, distribute, and manage surveys, questionnaires, and other data collection methodologies. 

• Maintain confidential and sensitive information. Secure and protect all career center data, passwords, and documents. Manage budgets responsibly. 

• Manage user accounts across all career center technology platforms, ensuring secure operation and compliance with university policies. 

• Maintain an organized and up-to-date database of career center information, such as employer partners, hiring information, and Co-op student cohorts. 

• Present data findings and insights through reports, presentations, and other communication. 

• Troubleshoot and resolve questions raised by students and employers related to the use of career center technology. 

• Support employer engagement and talent development teams as needed. 

• Work closely with the Executive Director and career center staff to provide ad hoc reports and data as needed. 

• Support the planning and execution of all career center events, as needed. 

• Perform other duties as assigned. 

• Ability and willingness to work occasional evenings and weekends, as needed. 

Required Qualifications:  

• Associate Degree; or any equivalent combination of experience and training.

• Minimum 3 years experience analyzing data sets and drawing sound conclusions. 

• Minimum 3 years experience writing clear and concise reports and creating impactful PowerPoint presentations for different audiences. 

• Experience handling data with a high degree of accuracy, detail, and confidentiality. 

• Ability to demonstrate strong organizational skills. 

• Ability to demonstrate an understanding of data analysis practices.  

• Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must be able to lift and carry parcels, packages, and other items (25 lbs.), walk short distances to various buildings across campus, and drive a vehicle if needed. 

Knowledge and Skills: 

• Must demonstrate intermediate to advanced skills using Microsoft Excel including advanced formulas, pivot tables, and chart creation. 

• Ability to work well independently and as part of a team. 

• Experience using platforms such as Workday, Smartsheet, SharePoint, OneDrive, Qualtrics desired. 

• A high level of professionalism with strong interpersonal, organizational, and writing skills. 

Eligibility to Work in the U.S. Required: 

• Required by Federal I-9 guidelines, candidates for this position must be eligible to work in the United States. 

• Stevens Institute of Technology will not sponsor a work visa and will not accept OPT/CPT for this position. 

Department

General Submission Guidelines: 

Please submit an online application to be considered a candidate for any job at Stevens. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job. 

Still Have Questions? 

If you have any questions regarding your application, please contact Jobs@Stevens.edu. 

EEO Statement:

Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status. 

Stevens is building a diverse faculty, staff, and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes. 

NSF ADVANCE Institution Stevens values diversity and seeks candidates who will contribute to a welcoming and inclusive environment for students, faculty, and staff of all backgrounds. We are an NSF ADVANCE institution committed to equitable practices and policies and strongly encourage applications from women, racial and ethnic minority candidates, veterans, and individuals with disabilities. 

Jeanne Clery Disclosure: 

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. Click here for a copy of this report.