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Business Analyst Retail Pharmacy at Tower Health in West Reading, Pennsylvania
Posted in Other 30+ days ago.
Job Description:
Job Summary
The Business Analyst Retail Pharmacy
- Responsible for analytical operations pertinent to the evaluation, improvement, and continuation of work, processes, and operations within the pharmacy department. This includes data driven management and fiscal/process investigation, including reporting and analysis, process, and procedures of assigned Department(s) consistent with the policies and procedures of Tower Health.
- Monitors plans, processes, and metrics including operational budgets, revenue and expenditures, progress towards stated goals, and overall budget/process performance. Upholds the mission, vision, values, and customer service standards of Tower Health.
Qualifications
EDUCATION REQUIREMENTS
- Bachelor's Degree in a health-related field or business, or any equivalent combination of education, training, and experience in addition to the experience stated below.
- Current certification and/or licensure as a Pharmacy Technician
- High school education or GED certificate
EXPERIENCE REQUIREMENTS
- Progressive operations management experience in a healthcare setting, including fiscal performance responsibilities, financial and productivity analysis, and physician/hospital billing and reimbursement/reporting systems.
- Knowledge and experience with health care information/cost accounting systems.
- Excellent interpersonal skills, well-developed verbal and written communication skills, and experience working with multi-disciplinary teams.
- Demonstrated proficiency with Microsoft Office Suite.
- Strong analytical and critical thinking skills.
- Ability to synthesize data and build an argument or approach based upon the data.
- Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.
Highly Desired:
Three (3) to five (5) years progressive operations management experience in a healthcare setting, including fiscal performance responsibilities, financial and productivity analysis, and physician/hospital billing and reimbursement/reporting systems
Clinical or business experience in a major healthcare organization.
- Call Center experience.
- Epic experience is highly preferred.
- Ability to lead and manage in a changing environment
- Strong analytical, problem-solving, decision-making, and organizational skills.
- Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Ability to adapt to organizational needs and work on multiple special projects simultaneously.
CERTIFICATION AND LICENSURE REQUIREMENTS (MAY VARY BASED ON DEPARTMENT NEEDS).
- Pharmacy Technician Certification
REQUIRED SKILLS
- Analytical Skills
- Collaborative Skills
- Computer Skills to include use and navigation
- Customer Service Skills
- Detail Oriented
- Excellent Communications Skills
- Excellent Interpersonal Skills
- Good Reasoning Skills
- Multi Line Telephone Operational Skills
- Multitasking
- Problem Solving Skills
- Strong Team Player
- Initiative and Self-Directed Skills
- Microsoft Office
- Microsoft Excel
Overview
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