Three Waters Resort is a vibrant and eclectic beachfront resort located in Islamorada, Florida, offering an exciting and energetic work environment. As a job applicant, joining the team at Three Waters Resort means being part of a unique and iconic property known for its retro-chic style, stunning ocean views, and lively atmosphere. The resort offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and dynamic career path. Three Waters Resort is committed to creating a fun and inclusive work culture that values creativity, authenticity, and outstanding guest service. Employees can expect to work in a dynamic and fast-paced environment, where they can showcase their skills, contribute to a vibrant team atmosphere, and create memorable experiences for guests. Joining the team at Three Waters Resort presents a unique opportunity to be part of a dynamic and trendy resort that embodies the laid-back lifestyle of the Florida Keys.
Overview
Inspired by the island's rich history and sense of adventure, a new Islamorada resort is coming ashore in 2024. An all-new Florida Keys experience awaits at Three Waters Resort & Marina, the bellwether of the Islamorada Resort Collection. This all-new resort features a world-class marina teeming with a fleet of experienced captains in the "Sportfishing Capital of the World", 72 marina slips, 14 acres of beach and pool, nine new unique culinary destinations buzzing with energy, retail, and 214 island-chic luxurious waterfront rooms. Discover the heartbeat of Islamorada.
Are you a dynamic and customer-focused professional with a passion for delivering exceptional dining experiences? Join our team as a Room Service Captain and take charge of our in-room dining service with energy, enthusiasm, and attention to detail!
Summary:
Lead a team of room service attendants to provide prompt and personalized service to our guests
Coordinate the delivery of food and beverages to guest rooms, ensuring accuracy and timeliness
Assist in menu selection, taking special requests, and providing recommendations to enhance the guest experience
Collaborate with the kitchen and other departments to ensure smooth operations and exceed guest expectations
Uphold the highest standards of cleanliness, presentation, and hygiene in all aspects of room service
Monitor guest satisfaction and address any concerns or issues promptly and professionally
Train and mentor room service staff, fostering a positive and motivated team environment
Assist in inventory management, order placement, and cost control measures
If you have a genuine passion for delivering outstanding service, thrive in a fast-paced environment, and enjoy leading a team, this is the opportunity for you! Apply now to join our team as a Room Service Captain. Let your energy and enthusiasm shine as you provide personalized and memorable dining experiences for our guests in the comfort of their rooms!
Qualifications
High school diploma or equivalent
Previous experience in room service or a similar role in the hospitality industry
Exceptional customer service and communication skills
Strong leadership and organizational abilities
Detail-oriented with the ability to multitask in a fast-paced environment
Knowledge of food and beverage offerings, including dietary restrictions and allergens
Ability to handle cash transactions and operate point-of-sale systems
Flexibility to work evenings, weekends, and holidays as required
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Three Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Free Lunch Daily
Free Starbucks Every Wednesday
Complimentary Transportation to and from Homestead, Daily
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.