We are a value-based, precision medicine company specializing in solutions for providers, patients, life science and EMS companies. With the emergence of value-based care, Integra Connect's mission is to help specialty care providers succeed both clinically and financially. We accomplish this through a comprehensive offering of technology and services, unified by our cloud-based platform, combined with unmatched industry expertise. We are looking for like-minded individuals committed to making a difference in healthcare. Come join our growing team!
Job Description:
The Cash Refund Representative will research accounts, make telephone calls, and complete adjustments/payment transfers as needed. Representative will research and resolve returned refund checks, research and process UTL (Unable to Locate), pre approve refunds, work designated cash queues, process credit card, work unclaimed property and complete manual refund requests as needed. This position will also work on special projects as designated by the manager and/or director of the cash team as needed.
This role offers flexibility with remote work, but candidates must be available to work in the office on an as-needed basis. The frequency and timing of in-office work will vary depending on business needs.
Responsibilities:
Pre approve refunds and Process returned refund and manual checks.
Process all adjustments through cash work bins and spreadsheets.
Process refunds to credit cards.
Support other departments on specific issues and questions; take on special projects when needed.
Process refunds and unclaimed property.
Post adjustments and write off reversals from A/R Follow up when necessary.
Qualifications:
High school diploma or GED required.
Associates Degree or certificate of completion from a billing and coding school preferred.
One (1) year prior related office work experience required; Previous cash receipts experience preferred.
Continually learn and evolve to maintain excellent working knowledge of team objectives, duties, tasks, processes and production.
Understand Medical transportation and billing processes; Terminology on a Patient Care Report (PCR), Hospital Face Sheet, and/or a Computer Aided Dispatch (CAD) Sheet and Insurance terminology.
Must be located within driving distance of Akron, OH office. This position requires the flexibility to work in the office on an as-needed basis
Benefits:
Integra Connect, LLC provides a comprehensive benefits plan
Medical/Dental/Vision Insurance beginning the 1st of the month following your date of hire
Paid Time Off
401k with employer match
Paid Holidays and Floating Holiday
Equal Opportunity Employer
Please note that the deadline for submitting applications is October 13th, 2024. All applications must be received by this date to be considered.
Important Notice:
At Integra Connect, we are committed to providing a safe and secure environment for our job applicants. Unfortunately, scammers may attempt to impersonate our company to deceive individuals seeking employment. We take this matter seriously and want to ensure your job search with us is free from any fraudulent activity.
Integra Connect has become aware of recent, fraudulent recruitment activity being conducted by individuals or groups who claim to be third party recruiters and/or points of contact for our Company. Examples include sending candidates a request for personal information, conducting online interviews or meetings, making offers of employment, demanding money for employment related services and activities, or asking the applicant to purchase a laptop or other work-related equipment for the job. The aim of the fraud is to obtain personally identifying information (e.g., identity theft) and/or money. The Company's name, as well as the names of employees, are used to try to convey authenticity.
Here are some tips to help you identify and avoid job scams:
1. Always Check the Source:
Ensure that the job listing is on our official website or a reputable job board. Our official domain is https://www.integraconnect.com/resources/careers/. Be cautious of unsolicited emails, text messages, or social media messages offering job opportunities.
2. Be Wary of Requests for Personal Information:
We will never request sensitive personal information like your Social Security number, bank details, or payment for onboarding/equipment. If you encounter such requests, it's likely a scam.
3. Verify Contact Information:
Check that the contact information provided in the job posting, including email addresses and phone numbers, aligns with our official contact information. Scammers often use generic or non-company email addresses.
What is the sender's email address? Is it consistent with other job postings from this company? Email addresses that are slightly different from any business's primary contact information (Jane.Doe@IntegraConnect.org vs John.Doe@Integra Connect.com) are a common warning sign.
If you are contacted through LinkedIn, be sure to review the entire profile to verify their credentials.
If you suspect that a job offer is fraudulent, we recommend that you do not respond to it.
If you believe you are the victim of any fraudulent activity, you can report it to the appropriate authorities at https://www.myfloridalegal.com/consumer-protection/how-to-protect-yourself-job-listing-and-job-search-firms (Florida Department of State) and/or https://consumer.ftc.gov/articles/job-scams#report (U.S. Federal Trade Commission).
Integra Connect is not responsible for any fraudulent offers and advises prospective candidates to follow the guidance provided above.
Thank you for your interest in a career with Integra Connect. We look forward to connecting with genuine, talented individuals like you.