WHAT YOU WILL DO: The Project Coordinator provides first contact customer service and performs a variety of receptionist duties to expedite day-to-day operations of the Veterans programs.
Supervise residential staff under the general direction of the Program Manager
Will supervise programmatic activities including client conduct and accountability, incident reporting, facilities maintenance requests, staff training and follow-up for grants requirements; may perform other duties as directed by Program Manager and Director
Will participate in hiring and conducting performance evaluations and provides resources and support to staff
Performs front desk and receptionist duties, including phones and greeting clients
Maintains lobby, file room, and office equipment
Orders and maintains supplies and coordinates janitorial services
Establishes relationships with attendees providing program information
Maintains office, van, and conference room schedules
Tracks client data rosters and maintains client wait lists
Tracks, screens and schedules client intakes and exits with team and VA Liaisons
Manages Client data entry on ETO and Clarity
Prepares billings and reports as needed
Networks and connects clients with resources within the agency and utilizes other public and private social services agencies as needed
Recruits, trains, and oversees volunteers
Maintains accurate and detailed records for program reporting such as program folders and logs
Attends and participates in program and agency and community meetings and trainings
Provide leadership to the program staff; conducts meetings and trainings to ensure program compliance and to enhance staff skills.
Assigns, coordinates, delegates and supervises work methods for efficiency and safety
Performs wellness checks on residents as needed or required
Handles difficult crisis situations and resolve any issues that arise
Coordinates utilities checks, fire drills and other checks/repairs as needed or required to maintain facility compliance with Federal, State and Local inspections
Monitors and reports client activity and overall program progress to Program Manager
Work closely with departments within the agency to best meet the needs of clients
Provide monthly/quarterly/annual reports as scheduled to Program Manager and or the Director as required
Accurately records all emergencies, disciplinary, and other events that occur within programs or staff. Immediately reports medical emergencies to the appropriate agencies/organizations; administers First Aid/CPR and follow agency protocol and standard procedures in emergency situations
Ability to work independently and professionally at partnering agencies, faith centers and other community settings
Performs additional duties as assigned
Requirements
EXPERIENCE / EDUCATION
Bachelor's Degree in psychology, sociology, or other mental health/community health degree
1+ years of work experience in a social services or nonprofit setting required
Experience working with veterans preferred
Pay: $22-$25/hour
Locations: Oceanside and Escondido (responsible for commuting to both) Mileage is reimbursed.