TTA's client is a Health Services organization providing emergency and ambulatory care to the public and the greater New York City and Long Island areas. They are looking for a Learning & Development Manager to join the team on a full time, long term contract responsible for designing, facilitating, and coordinating innovative and impactful company-wide learning and development programs and activities. You will ensure professional development plans with suitable learning solutions that address the needs of the organization and all team members. This position actively analyzes, creatively designs and implements effective methods to educate, enhance performance and recognize performance.
This position will be mostly onsite but there may be small opportunities once position is solidified to work remotely. Candidate must be local and able to commute to one of the two following locations:
Garden City, NY
Far Rockaway, NY
Responsibilities will include:
Lead a team of 1-3 team members with a coaching to accountability approach
Design and develop instructional material, including classroom learning, self-study material, e-learning, team-builders, and on-the-job-learning with an andragogic delivery approach
Oversees and facilitates a variety of learning programs
Establish best practices, content development guidelines, and on-going oversight of development deliverables to ensure high quality learning
Define metrics and data to assess and monitor the effectiveness of offerings to ensure programs are relevant to the needs of the organization
Monitor and solicit feedback on all learning programs to ensure accuracy, relevance, and effectiveness of impact experience
Identify learning needs, recommending and implementing solutions, and evaluating and measuring effectiveness
Lead the development and continuous improvement of a comprehensive learning strategy ensuring strategic alignment of learning and development with business goals
Collaborate with HR team members and business leaders to understand their needs related to learning and development by proactively interfacing with key stakeholders in order to understand, recommend and deploy effective solutions
Conduct assessments and analyses data to define performance, skill and knowledge gaps, and recommend learning and development to drive individual and company-wide capability and performance improvement
Partner with the HR team to recommend and develop employee engagement programs and activities that enhance employment experience
Design and develop programs and curriculum, partner with departmental leaders, internal subject matter experts, and/or external vendors to achieve defined learning, learning and development objectives
Develop and implement a comprehensive communication strategy for learning and development interventions and development programs
Establish and maintain individual and organizational performance evaluation methods for learning content, delivery, activities, engagement and outcomes.
Utilize metrics to validate knowledge transfer and return on investment
Preferable but negotiable experience required:
Bachelor's degree, Master's degree preferred, preferably in Learning Management, Instructional Design, Human Resource Development or a related field.
In-person, e-Learning, and blended learning design experience and demonstrated expertise in the technical development, implementation and troubleshooting of web-based learning modules and professional development
Experience with Leadership Development and Succession Planning
Strong consultative approach
Ability to manage multiple projects and tasks at various stages of development
Strong Presentation and Communication skills
Proven organization skills: ability to prioritize effectively and manage multiple tasks in an environment with competing demands
Ability to work in a fast-paced multi-task office environment