Vaco is hiring Administrative Coordinators located in Deerfield Beach, FL.
Our Administrative Coordinators report Administrations Manager in the centralized sales and technical support nerve center. This role will be the administrative support function in all things driven by customers; billing, sales, and bids to name a few.
Responsibilities:
Communication and follow up with customers, sales team, credit, accounts receivable department, scale house, internal plants, outside vendors, customer care creating a relationship that makes the individual feel like they are the most important and top priority
Manage all aspects of customer accounts, to include research and resolution of billing issues, as well as follow up of product returns and load diversions
Use problem solving techniques to resolve issues, know when to engage others
Use of SAP, JWS, and Systech software
Set up and maintain customer master price list for external and internal sales in multiple systems
Maintain all customer master files as it pertains to fuel surcharge, freight, set up of new ship to locations
Run weekly and monthly reports; utilizing environmentally friendly methods of distributing to internal customers
Request proof of deliveries from haulers; coordinate with Logistics Department on all freight related matters
Copy, file, search archives and retrieve tickets for assigned accounts
Cross-train and provide support in multiple capacities within the team
Qualifications:
2-3 years administrative experience and Associates Degree/Bachelor's Degree preferred
Strong Customer Service or accounting related experience preferably in a Sales environment
Analytical and communication skills to deliver best results
Strong computer skills (Microsoft Office, Excel, Word, PowerPoint, Oracle or SAP)
A good listener, ability to solve problems with minimal supervision
High energy and proactive when a customer needs assistance, often delivering more than what was required
Strong team concept skills required
Ability to work well under pressure and meet deadlines; strong time management and strong organizational skills required
Ability to prioritize work projects
Flexible, interested in trying new techniques; coachable