Western Resource Adequacy Program Coordinator III or Sr. - Data or Technical Analyst at Southwest Power Pool in Little Rock, Arkansas

Job Description:

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive pay with bonus opportunities


• Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance


• Relocation assistance


• Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed.


• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP

Overview

The Western Resource Adequacy Program (WRAP) Coordinator is responsible for day-to-day operation of the operational Program of the WRAP.  The responsibilities include technical analysis and real-time support of engineering applications, processes, and services associated WRAP.  The WRAP Coordinator is also responsible for program improvements, metrics, and development of recommendations during off seasons for the Program. 

The operational program of WRAP will help participants with maintaining adequate capacity to reliable operate the Balancing Authority Areas of the participants, taking advantage of the diversity of demand and supply of all the participants.

At the time of this posting, the WRAP consists of 20 electric industry companies working in concert to maximize access to regional load and generation diversity of the footprint.   

Accurate and effective decision making, sometimes in stressful situations, is required in the performance of the job duties of a WRAP Coordinator.  The incumbent may assist in the development of other personnel in similar positions.  Minimal travel is required.  The position works during normal business hours, adjusted slightly for Western support.  Some after-hours support during Sharing Events is anticipated and expected.

The WRAP Coordinator in the WRAP Operations group reports to the Supervisor, WRAP Operations. The Coordinator is expected to work with minimal supervision in performance of duties as assigned.

Essential Functions

• Day-to-day WRAP coordinator activities, including responsibility for the Program essential functions of Multi-Day Assessment, Preschedule Day activities, and Real-Time support during Sharing Events


• Monitoring, supporting, and improving the applications used by WRAP. Ensure all systems and processes use correct input data and produce correct and accurate results


• Work with Participants to obtain all necessary WRAP updates and changes as they materialize


• Assist in testing and implementing necessary software changes as requested or applicable for the WRAP


• Support in analyzing any normal/abnormal events and document recommended changes to processes/software to mitigate or improve the functionality of the Operational Program.


• Maintain , develop, and improve WRAP applications and processes


• Research, document and report issues reported by SPP Staff, WRAP Participant, non-Participants, and other interested parties


• Request and collect information, prepare and validate data, execute computer runs for a Multi-Day Assessment, Preschedule Day Assessment, and Operating Day Assessment for the Program


• Continuously monitor WRAP systems and take actions as necessary to maintain accuracy of results


• Respond quickly and accurately to unexpected events such as sudden changes to a Participants expected capacity needs or other extenuating events


• Develop and periodically update WRAP model, including transmission paths, Participant inputs, Resource Uncertainty, and other Program modeling


• Adhere to and enforce SPP Policies and Procedures


• Communicate with WRAP Participants, non-Participants, consultants, and other various participants concerning applicable and appropriate activities occurring in the WRAP


• Assist the Supervisor, WRAP Operations with any special projects


• Coach and train other coordinators in the group helping them understand all responsibilities of the function and helping them develop their skills and expertise


• Coordination with other teams in developing training scenarios and documentation for operations personnel


• Apprise appropriate personnel of process and procedure changes as they occur and coordinate with Training personnel to ensure appropriate training is administered in a timely fashion


• Serve as a SME for the processes and procedures related to the coordinator position


• Serve as a mentor and provide leadership to other coordinators

The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work duties and responsibilities. Individuals may perform other duties as assigned including work in other areas to cover absences, or relief to equalize peak work periods or otherwise balance the workload. 

Qualifications

Education Requirements:

• Bachelor’s degree in a technical or business discipline; 2+ years of relevant job-related experience may be considered in lieu of degree requirement

Experience Requirements:

• Western Resource Adequacy Program (WRAP) Coordinator III - Four 4+ years of relevant job-related experience (in excess of degree requirement above)


• Sr. Western Resource Adequacy Program (WRAP) Coordinator -Six (6) years of relevant job-related experience (in excess of degree requirement above)

Other Requirements:

• Ability to handle most types of assignments or tasks independently, regardless of complexity or difficulty


• Broad knowledge or experience in field


• Ability to coach junior coordinators in some assignments or tasks


• Strong inter-personal, oral and written communication skills


• Good organizational skills


• Proficiency with Microsoft Office applications and Project Management concepts and tools


• Understanding of and compliance with SPP Policies and Procedures

Preferred:

• Background in electric industry


• Electric Utility Industry experience


• NERC Certification

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical and mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

• While performing the duties of this job, the employee is regularly required to make decisions, interpret data, and problem solve.


• The employee frequently is required to stand or sit for extended periods; use hands to operate a computer keyboard and standard office equipment.


• The employee must occasionally lift and move up to 10 pounds.


• Requires the ability to work and collaborate with management and employees at all levels to exchange ideas, information, and opinions to facilitate the task.


• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Position Type and Expected Hours of Work:

• This is a full-time position.

Travel Requirement:

This position requires minimal travel (approximately 0-10%).

Should you elect to apply for this position SPP will review your qualifications and if after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days, but could extend beyond that. Once the position has been filled, all applicants will be notified via email.

Southwest Power Pool is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category.

The Americans with Disabilities Act (ADA) defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer. SPP adheres to the ADA and reasonable accommodations may be made to enable a qualified individual with a disability to perform the essential functions.

Education

Required

• Bachelors or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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