We provide our utility clients with a wide range of energy-saving and renewable energy solutions. From individual utility customers and construction contractors, to utilities, municipalities, and government bodies, our clients have come to depend on our customized energy efficiency programs to help them to meet their energy saving goals.
The Operations Manager is primarily responsible for management of the day to day operation of components of the program portfolio/department under the direction of the program/department Manager. These tasks may include management and reporting of staff and program/department performance, forecasting, reporting tracking and reporting of program/department metrics. The position is also responsible for establishing, execution, and reporting of all proactive quality assurance processes. You will also be working with others who are passionate about energy efficiency and making a positive impact on the industry.
Essential Duties and Responsibilities
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Management of specific program components
Program/Project forecasting, tracking, invoicing, and reporting
Ownership to maintain program/department Operations Manual/System and ensuring updates and process changes are made regularly and communicated as appropriate to stakeholders/clients
Oversight for weekly and monthly departmental/program reporting
Work with the program teams to identify opportunities for process improvement that would improve customer/client satisfaction
Work directly with internal functional teams and/or program teams on process and QA projects
Ensure all documentation on contracts, SOWs, Cost Allocation Agreements, KPIs, etc. are up to date and readily available on SharePoint
Position Requirements
Education and Experience
Bachelor's degree from an accredited college or university in business, engineering, or other discipline
One or more years management/supervisory experience
Experience in managing energy efficiency programs preferred
Previous experience with bid management, or contract management preferred.
Previous experience with process development and implementation
Required Skills, Knowledge and Abilities
Technical experience in developing and/or reviewing energy savings calculations to determine project paybacks and incentive levels for customers
Experience managing projects with a technology component
Candidate needs to be detail oriented and have an ability to prioritize workload
Previous experience with process development and implementation
Must be flexible to handle a wide variety of tasks and complete work in a timely fashion in a fast pace environment
Demonstrated team leadership capability
Reliable transportation
Licenses & Certifications
Valid driver's license
Travel Requirements
Willingness to travel 60% or more of the time, occasional overnight
Pay Range
$30.91 - $54.08/hr
Physical Demands and Work Environment
Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
Ability to lift up to 10 pounds
Noise Level is typically moderate
Employee could be exposed to fumes and/or airborne particles and risk of potential shock
Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.
An Equal Opportunity Employer
Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.