Sales and Catering Coordinator - The Bankers Alley Hotel, Tapestry Collection by Hilton at Hilton Global in Nashville, Tennessee

Job Description:

The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton is the only managed Hilton property in Nashville. Our unique, art-filled hotel in downtown Nashville is just steps away from the honky tonks and live music on Broadway. Enjoy drinks and dining at Gray & Dudley, a fitness center, art galleries, and 11,000 sq. ft. of versatile event space. Located in Bankers Alley, we're within a mile of Nissan Stadium, Bridgestone Arena, and the Ryman Auditorium.

Due to a recent promotion, the hotel is looking for a Sales & Catering Coordinator to join their team! This is a great entry level role into the industry and a great opportunity to grow your career within sales, catering, or events!

What will I be doing?

The Sales & Catering Coordinator provides the director and managers of sales and marketing with administrative and clerical support.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Answers phones; qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately,
• timely and in a professional manner.
• Updates sales contracts, BEO's, correspondence, reports, forms, attendance guarantees, etc., as needed by
• sales and events team.
• Maintains Sales system (i.e. Delphi, SalesPro, etc.) docs and ensures consistent, accurate and working
• properly.
• Assists managers on creative projects including proposals, promotions, blitzes, invitations, special events, etc.
• Maintains timely and effective paper & digital flow and communication within department and to other departments.
• Maintains flow of sales contracts through proper distribution to client, team, and to appropriate dept. head.
• Works with hotel leadership to confirm arrangements and detail in-house meeting functions as needed
• Distributes BEO's, Changes, Rooming Lists, Signed Contracts, Revisions, etc. to appropriate departments as it relates to meeting and groups.
• Assists guests and clients with small changes, requests, etc., and completes needed paperwork for Manager.
• Conducts site inspections for the department as needed
• Enters group pickup in sales pro daily and enters preferred production in sales pro monthly.
• Maintains constant flow of thank you letters for groups/functions and distributes accordingly to departments and maintain appropriate files.
• Monitors/Orders office supplies and sales collateral to ensure we are properly stocked at all times with full packets, collateral, supplies and promotional items.
• Calls clients for guaranteed numbers for functions 72 hours prior, creates/closes house accounts
• Organizes in-house deliveries, amenities, welcome letters, transportation schedules, etc. as needed.
• Attends meetings, taking minutes and distributes accordingly.
• Other items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff, time permitting.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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