System Operator I at Cobb EMC in Marietta, Georgia

Job Description:

Cobb EMC


System Operator I

US-GA-Marietta

Job ID: 2024-1307
Type: Regular Full-Time
# of Openings: 3
Category: Power Distribution
Cobb EMC

Overview

Cobb EMC has multiple positions open for a System Operator I to join our Power Control Department. This department is responsible for operating, monitoring and maintaining the integrity of Cobb EMC's electrical distribution system. The System Operator will troubleshoot, test, operate, control and monitor the automated field devices and dispatch crews to ensure safe and efficient power outage restoration.

Schedule: Rotating schedule including nights, evenings, weekends, and holidays.

Benefits:

• Company paid Health Insurance Premiums!
• Insurance is effective your first day of employment
• Retirement Security Pension plan!
• Automatic 7% Company paid contribution to 401k with additional matching!
• Annual Bonus Program!
• Tuition and Certification reimbursement!
• Learn more HERE

To learn more about Cobb EMC visit our website at www.cobbemc.com

Responsibilities

What you will be doing:

System Operation:

• Assist in scheduling and dispatching of disconnect request initiated by our members
• Evaluate resource strength (crews) required to handle emergency trouble events.
• Call in adequate number of crews prior to known approaching situations.
• Communicate with engineers, planners, field personnel, or other utility workers to provide information such as clearances, switching orders, or distribution process changes.
• Ensure available crews are efficiently dispatched to the pending jobs.
• Ensure crews involved in switching have been cleared prior to energizing a line.
• Collaborate a seamless transition of active work during shift changes.
• Assist Power Control personnel during SCADA alarms to determine the state of the electrical distribution system and take appropriate action.
• Assist in implementing and initiating storm restoration procedures.

Power Control Records:

• Monitor and maintain all records associated with OMS, video wall map board, weather radar, radio, and other control room equipment.
• Maintain the following records daily: Outages and emergency maintenance work, Substation Security Log, Line Protection Log, Tower Lights Log, and others, as assigned.
• Ensure system operating board remains current.
• Inform appropriate personnel of crew progress on a consistent basis.
• Introduce to Modeling the outage management system to reflect system changes in the field

Member Inquiries/Communication:

• Report any unusual conditions to proper personnel.
• Monitor all communications to ensure that information is relayed to appropriate field locations.
• Promptly and courteously address and resolve or route all member inquiries and complaints.
• Promptly relay status of current outages to management and public relations personnel.
• Monitor and notify field personnel of expiring Estimated Restoration Times.

Other Duties:

• Aid in monitoring loads to determine peak.
• Assist Power Control Manager in maintaining written procedures for Power Control.
• Operate automated field device equipment. Under supervision of system operator III or supervisor.
• Implement storm procedures, as required.
• Ensure all relevant and current information is passed along to following shift personnel.
• Dispatch appropriate personnel to outages and emergency maintenance work in a timely manner.
• Assist in emergency switching under direct supervision of System Operator III or Supervisor.

Qualifications

Minimum Requirements:

• High School Diploma or equivalent.
• Minimum (2) two years’ experience working in Utility Industry (electric, natural gas or water), OR Public Service Industry (dispatch, 911 operator), OR in a 24/7/365 control room environment.
• Working knowledge of electric power system operations and/or experience working in a dispatch or emergency call center environment
• Knowledge of one-line feeds, blueprints, or maps.
• Must have basic skills required for dispatching crews and communicating with the public.

SKILLS/REQUIREMENTS:

• This position requires shift work. Shifts include ‘off’ hours, after hours, weekends, nights and holidays.
• Proficiency with personal computers to include a working knowledge of Microsoft Office products, including, but not limited to: Outlook, Excel, Word and PowerPoint as required by job responsibilities.
• Excellent oral and written communication skills to effectively communicate via telephone, two-way radio & email.
• Must be able to clearly communicate with various system personnel, contract personnel, government agencies, law enforcement agencies, members, and management.
• Ability to apply sound reasoning and logic in the analysis of system conditions, identify existing or potential problems, and achieve prompt, effective resolution to problems.
• Ability to learn to operate, troubleshoot and test all required Cobb EMC Electrical Distribution Systems.
• Must be able to maintain composure while handling multiple tasks in a stressful environment during emergency situations and adapt to changing conditions quickly.
• Possess ability to read system maps and diagrams and communicate information to field personnel while performing routine, as well as emergency service work.
• Ability to maintain accurate reports and records in compliance with industry standards.
• Obtain valid Integrated Transmission System (ITS) Operator’s Certification within one (1) year of hire.
• Successful completion of demonstrated skill assessment and written knowledge assessment for this position within one (1) year of hire.

PREFERRED:

• Associates Degree in Electrical, Electronics or related field.
• System Operator experience.
• Experience with electrical distribution systems.
• Working knowledge of SCADA, DERMS and/or OMS applications.

CORE Values:

Put People First

Care, listen and connect. Think team, not self. Respect and value differences.

Stay Safe

No shortcuts. See the big picture, no tunnel vision. Look out for each other

Innovate

Embrace change. Think big and bold. Be part of the solution.

Own It

Own your attitue, actions and words. Find a way. No BCD. Never stop learning.

EOE/AA F/M/Vets/Disabled/Reasonable Accommodation Employer Drug-free Workplace

PI249795921

Salary:

$30.00

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