Job Description:

Application Instructions:

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Job Title:

Operations Specialist for State Programs, Financial Planning

Department:

Financial Planning, General University

College/Division:

General University

Primary Job Posting Location:

Macon, GA 31207

Additional Job Posting Locations:

(Other locations that this position could be based)

Job Details:

Mercer University is searching for an Operations Specialist in the Financial Planning department on the Macon, GA campus.

Responsibilities:
The Operations Specials for State Programs is responsible for managing and maintaining all state aid programs that are configured by our student SIS automation system and reviewing awards to ensure accuracy and compliance. This position will be the expert for all state aid programs including awarding, invoicing, and reconciling. This position will also help in the disbursement of aid by being an expert in disbursement exceptions. The Operations Specialist will perform other projects as assigned by the Director of Financial Aid Operations and Compliance.

Duties include:

• Manage and maintain state aid for all campuses and programs to ensure accurate financial aid awards to students.

• Perform weekly and monthly audit checks to ensure awards are in compliance with state aid regulations.

• Maintain CHECS reporting system including sending files and reviewing errors to ensure accurate reporting of transcript data.

• Process and maintain state aid application and certification processes.

• Review exceptions and resolve errors while ensuring compliance with federal, state, and institutional regulations.

• Works with Director of Operations for auto-packaging and auto-repackaging configuration updates and changes each award cycle.

Qualifications:

A Bachelor's degree is required with two years of related experience, which must include one year working with relational databases and information systems, are required. Candidates with financial aid awarding and/or information management experience are highly desirable.

Knowledge/Skills/Abilities:

• Must be proficient in Microsoft office suite, especially Microsoft Excel.

• Working knowledge of general financial aid practices, programs, and/or administrative specialty.

• Demonstrates intermediate knowledge of and ability to apply fundamental concepts.

• Working knowledge of budget policies and procedures.

• Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them.

• Ability to deliver at a high level and develop and maintain collaborative relationships inside and outside of the Financial Planning Office.

• Ability to effectively and proactively prioritize and solve problems.

• Ability to manage multiple projects simultaneously with high levels of accuracy.

Background Checks:

• Criminal History Check

Required Document Attachments:

• Resume

• Cover Letter

• List of References with contact information

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and  so much more!

At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.

For more information, please visit: https://hr.mercer.edu/prospective/

Scheduled Weekly Hours:

40

Job Family:

Staff Student Operations Non-exempt

EEO Statement:

AA/EEO/Veteran/Disability

Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.

PI249837796

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