Whole Earth Brands, Inc. is a global, industry leading company, on a quest to "Open a World of Goodness™" to consumers and their families. Focused on "better for you" consumer packaged goods and ingredients, the Company is uniquely positioned to address the consumer transition toward healthier lifestyles, such as free from sugar, natural, plant-based, and clean label solutions. Whole Earth Brands Inc. is one of the world's leading manufacturers of zero/low sugar and low-calorie sweeteners as well as reduced sugar products with brands including Whole Earth®, Pure Via®, Equal®, Canderel®, and Swerve®.
The Invoicing Coordinator is responsible for performing day-to-day invoicing duties, which include but not limited to, ensuring proper invoicing procedures are followed, work under your manager to ensure all policy and processes are effective, efficient, and compliant, along with providing our clients with Certificate of Analysis (COAs) and Bills of Lading (BOLs).
If you like helping others, solving problems, and making people feel valued, and you want to be part of an exciting, fast-growing company and work with customers and colleagues that love what they do, come join us. In this role, you will:
ESSENTIAL JOB FUNCTIONS:
Accurately enter and process high-volume invoices in the ERP system.
Prepare and send invoices to clients accurately and on time.
Ensure all invoices comply with company policies and match purchase orders and bill of lading.
Ensure to verify the price matches the order acknowledgment to the price list on the share drive.
Reconcile discrepancies between invoices, purchase orders, and delivery date.
Verify and reconcile billing data, ensuring accuracy and completeness.
Resolve billing issues, such as discrepancies or disputes, by communication with clients, and customer service agents.
Assist with other accounting and finance functions as needed.
Assist and provide backup to all customer service functions.
POSITION REQUIREMENTS/QUALIFICATIONS:
High School Diploma required.
College (Associates or Bachelors) in a related field desired, or commensurate work experience preferred. 3-5 years of directly relevant experience could substitute for a degree.
Strong attention to detail and able to work independently. Excellent client service is expected from our Invoice Coordinator.
Proficient in Microsoft Excel and Word Document
Ability to write a concise and thorough letter, fax, or email to a customer. Ability to speak with customers over the phone in a clear and professional manner.
Able to work accurately and effectively in a fast paced, deadline-oriented environment; must possess sense of urgency in response to inquiries.
Establish and maintain good working relationships with coworkers, managers, and other departments.
Effective at communicating with both internal and external customers and at all levels of management.
Able to inspire the trust, confidence and respect of peers and leadership.
Must be decisive, dependable, and discrete at handling sensitive and confidential information.
Must possess a high degree of commitment and professionalism.
PHYSICAL REQUIREMENTS • Ability to sit or stand for extended periods of time. • Employee will be working in an office environment that is temperature controlled