LHH is seeking a Benefits Specialist for a Data Center Solutions company in Suwanee, GA. This role will focus on managing leave of absence requests, supporting employee benefits, and driving wellness initiatives within the organization.
Key Responsibilities:
Leave of Absence Management:
Oversee the daily administration of leave of absence requests in collaboration with our third-party administrator (TPA).
Ensure that leave processes are handled with professionalism and empathy, adhering to all relevant policies.
Act as a primary contact for employees on leave, providing ongoing support, clarifying procedures, and ensuring compliance with documentation and return-to-work protocols.
Coordinate with supervisors, managers, and HR Business Partners to manage return-to-work arrangements and accommodate requests as needed.
Work with external vendors and internal/external legal advisors to ensure proper employee compensation and compliance.
Provide timely updates on leave statuses and payments before each bi-monthly payroll.
Manage benefits reinstatement upon employee return to work, in conjunction with payroll.
Benefits Administration:
Lead benefits orientation sessions for new hires and organize regular informational updates on benefits programs.
Offer comprehensive administrative support for benefits programs including health, dental, vision, spending accounts, short-term/long-term disability, and voluntary benefits such as critical illness, hospital indemnity, and accident insurance, in coordination with our benefits broker.
Deliver top-notch customer service by addressing benefits inquiries via phone and email.
Perform routine administrative tasks, including processing life events, reviewing and approving benefit changes in the HRIS system, and maintaining accurate documentation of procedures.
Create and distribute communications about new benefits plans and policies.
Manage the annual open enrollment process, including vendor coordination, HRIS configuration, and benefits guide development.
Wellness Initiatives:
Support and promote quarterly wellness programs and initiatives.
Organize and manage wellness challenges and events.
Handle the ordering and distribution of wellness awards.
Qualifications:
Bachelor's degree in Business Administration, Human Resources, or a related field, or equivalent work experience.
1-2 years of experience in benefits administration, particularly in health benefits, onboarding, and open enrollment.
Excellent communication skills with the ability to interact effectively with diverse internal and external clients.
Strong organizational abilities with meticulous attention to detail and the capability to multitask.
Proficient in Microsoft Office Suite, HRIS systems, and vendor platforms.
Ability to work independently and collaboratively in a team setting.
Exceptional interpersonal skills and the capacity to work with various departments and external partners.
Ability to handle pressure and frequent interruptions with professionalism.
Flexibility to adapt in a dynamic environment.
Commitment to confidentiality and the ability to exercise sound judgment.
Experience with Workday HCM is a plus.
This position comes with a competitive benefits package including medical, dental, vision, life, and disability insurance; a 401(k) retirement plan with company match; flexible spending and HSA accounts; paid holidays and time off; paid volunteer days; an employee assistance program; tuition assistance; parental leave; military leave support; a scholarship for dependents; a wellness program; and additional company benefits. This role is also eligible for performance-based bonuses.