PRIMARY FUNCTION: The Senior Benefits Specialist (Health and Welfare) is responsible for the day-to-day administration of assigned benefits programs, ensuring compliance with regulatory and legal requirements. This role involves managing vendor relationships, handling escalated employee benefit issues, and acting as a liaison to the Human Resources teams. The Senior Benefits Specialist also participates in the open enrollment process and creates benefit communication materials.
RESPONSIBILITIES AND TASKS:
Administer and ensure compliance of assigned benefits programs (Medical, Dental, Vision, Health Savings, etc.) with program guidelines, regulatory, and legal requirements.
Collaborate with the Benefit Broker on benefit planning and manage the resolution of open items.
Manage benefit vendor relationships, including initiating new contracts and contract renewals, and collaborate with the legal team on all points.
Provide training and act as a liaison to Human Resources teams on benefits rules and regulations to ensure compliance with regulatory and legal requirements.
Research and resolve issues within Workday for inbound and outbound third-party integration feeds in a timely manner.
Utilize reporting tools to create monthly, quarterly, and annual reports to identify potential health, provider, and plan issues, and develop various programs and action plans.
Participate in the open enrollment process, including creating easily-understood benefit offerings.
Create, modify, and maintain health and welfare-related benefit communication materials (e.g., SBC/SPD) as required.
Function as the liaison between other benefits workstreams and internal departments/customers (e.g., employees, clinics, Payroll), facilitating Health & Welfare communication and providing direction for company benefit directives/programs.
Perform additional relevant duties as assigned.
SUPERVISOR RESPONSIBILITIES:
None. This is an individual contributor role with required competencies: Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy
EDUCATION and CERTIFICATIONS:
Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
EXPERIENCE AND SKILLS:
Minimum of 5 years of experience in benefits administration or a related field.
Strong knowledge of benefits programs and regulatory requirements.
Experience with Workday or similar HRIS systems.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving skills.
Ability to manage multiple tasks and projects simultaneously.
Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
SAFETY REQUIREMENTS:
Follow departmental and company safety policies and programs
PHYSICAL REQUIREMENTS:
Ability to work extended shifts when required per business need
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.