Insight Global is looking for a Fleet Coordinator to play a crucial role in managing and maintaining our clients' fleet vehicles.
The Fleet Coordinator plays a crucial role in supporting the Assistant Director and Fleet Manager by coordinating activities across three business units within the Fleet Services umbrella. While primarily focused on the motor pool, this position may also take on assignments in other areas as required. This position will also be responsible for supervising and training other employees. * Assists in the management of 4 business units as assigned by Supervision including but not limited to Motor Pool, Long Term Leasing, Repair, and Fuel Operations.
* Manages the fleet fuel cards including dispatching cards, billing, and addressing card issues.
* Manages the lease vehicle program including customer service, assisting with maintenance scheduling, reporting damage, and billing. Assists in managing new lease vehicle requests and vehicle placement.
* Assists in working with outside rental vendors including booking vehicle and charter bus reservations and addressing billing issues.
* Assists in monitoring motor pool vehicle maintenance, monitors fuel usage, fuels and washes vehicles as needed, and checks vehicles and records any damage including reporting and obtaining estimates and repairs.
* Addresses the majority of day-to-day technological office issues including problem-solving, software training, maintaining computers, utilizing current and help introduce new technologies, managing the departments online services, cloud storage, website and working with ITS to solve various issues.
* Responsible to provide department coverage and plan the appropriate staffing needs as based on the approved absences for the department.
* Designs and maintains department forms and contracts according to needs of customers and coworkers.
* Manages and orders department office supplies.
Helps maintain physical facilities and prepares department for next day dispatching
* Assists in providing as-needed customer service to a diverse clientele via in-person, phone, and email including managing reservations, dispatching vehicles, billing, problem-solving, responding to emergencies, and maintaining a customer-friendly work environment.
Plan and execute objectives under the guidance of the department, while maintaining the highest level of customer service to our customer base.
REQUIRED SKILLS AND EXPERIENCE
2+ years of experience in administrative or coordination experience
High School Diploma
Excel Proficiency
NICE TO HAVE SKILLS AND EXPERIENCE
Fleet Services experience in any capacity
Experience in budgeting & accounting, and experience in any of the four listed operational units, rental pool, long term lease, repair shop, or fuel operations.
Facilities or Fleet information management system experience