Work Authorization: Gravity can only consider US Citizen or Green Card Holders for this opening
Job Description
Our client is seeking a Merchandising Operations Analyst on the Catalog Systems team in Plantation, Florida. Catalog Systems sits within the larger Merchandising Systems & Services team (MSS), which is responsible for creating the systems, services, and process infrastructure for all of our clients businesses. The team's mission is to be the backbone for our clients Business/Category teams, helping win long-term customer trust, business growth, and profitability. We own the Pricing, Catalog/Content, and Vendor Systems & Services that have automation, product, program, and operational components.
The ideal candidate will provide a strong mix of information systems and merchandising business process knowledge including data analysis, functional knowledge of catalog and/or ERP systems, and technical knowledge of underlying system data structures and processes. The ideal candidate is innovative, detail-oriented, driven and demonstrates a high degree of ownership in all they do. This skill set will be applied to item-level data across the catalog, ensuring accuracy and completeness, ultimately influencing the customer experience.
What You'll Do: • Serve as a subject matter expert independently overseeing a specific body of work/process in 1-2 areas. Execute work in this area, identify and eliminate risks, issues or potential defects, drive process improvements by building scale and automation, develop standard operating procedures, educate and partner with cross-functional stakeholders, provide frequent data analysis insights, etc. • Support various initiatives related to our clients Item Master - conducting cross-functional and vendor outreach to identify and apply accurate source data. In addition to identifying automation opportunities. • Synthesize large quantities of complex data into usable/actionable information. • Support ad hoc projects and initiatives involving Catalog systems and processes. • Collaborate with technical teams to drive systems improvements and elegant analytical tools.
What You'll Need: • BA in Business Administration, Marketing, Retail Management, Finance or similar • 0-3 years of experience in a business systems or merchandising analytics capacity as a subject-matter expert • Background in creating, managing to and improving metrics (KPI) using quantitative analysis • Advanced experience with Microsoft suite products • General experience using SQL queries and/or Tableau reports • Demonstrated ability to work in a team environment • Ability to think and react in a high-energy, fast-paced environment • Strong communication (verbal/written) and interpersonal skills to convey key insights from complex analysis in summarized business terms and an ability to effectively communicate with technical teams • An entrepreneurial mindset and a driving passion to change, challenge, and improve processes • Position may require occasional travel
Bonus: • Relevant work experience using Python or R for data analytics • Prior experience in Software Quality Processes and Atlassian Tools such as (Confluence, JIRA, etc.) • Prior experience with ERP systems • Proficient in SQL and/or Tableau • E-commerce background is a plus