Akkodis is working with a university in need of a Sr. Revenue Cycle Applications Analyst for an onsite role in Los Angeles, CA. The Sr. Revenue Cycle Applications Analyst will work with external vendors, system owners, community partners, contractors, and Medicine leadership to design, develop, implement and make operational revenue cycle information systems including but not limited to Soarian, PBAR, Siemens MedSeries 4, Cerner, Change Healthcare, nThrive (MedAssets) Suite, Relay Assurance Plus, Visiquate, GE Centricity, PatientKeeper and others. This incumbent will identify and document information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. This person will use expert knowledge to generate and develop system scope and objective, analyze and evaluate existing or proposed systems and devise or modify procedures to solve problems using data processing.
Bachelors degree or a minimum of 9 years of relevant experience in the absence of a degree (high school diploma is required)
5+ years of relevant revenue cycle experience: Experience in the revenue cycle, including systems like billing, patient accounting, scheduling, or coding, is essential.
3+ years experience in a healthcare setting
Expertise in Soarian and HL7 interface troubleshooting: Senior-level proficiency with Soarian and experience troubleshooting HL7 interfaces is mandatory.
Strong technical skills in revenue cycle applications: Familiarity with applications like PBAR, Siemens MedSeries 4, Cerner, Change Healthcare, nThrive, Relay Assurance Plus, Visiquate, GE Centricity, and PatientKeeper is required.
Project management experience: Experience in leading or participating in projects, managing timelines, milestones, and ensuring timely and on-budget delivery of solutions.
Data integrity and security management: Experience in managing system security, ensuring data integrity, and maintaining software upgrades and implementations.
Report generation and analytics skills: Ability to create and maintain both standard and custom reports, utilizing technologies like IBM Showcase, QlikView, Cerner Command Language (CCL), and Siemens MedSeries 4.
On-call availability: Willingness to fulfill on-call duties as required.
Knowledge, Skills and Abilities:
Strong organizational skills: Ability to prioritize tasks in a dynamic environment and manage multiple activities efficiently.
Customer service skills: Proven ability to handle service requests, resolve problems, and communicate effectively with internal users, vendors, and peers in a professional and timely manner.
Analytical and problem-solving skills: Ability to conduct need-gap analysis, design system solutions, and analyze workflows to improve productivity and system efficiency.
Role & Responsibilities:
Customer Service: Addresses customer questions, concerns, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS.
Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Leads small/medium projects and facilitate team and cross-functional meetings; uses planning skills to manage and complete work efforts on time and on budget for projects.
Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organizations needs. Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions to department leaders.
Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Act as a subject matter expert for department functions in relationship to implementing and managing responsible systems. Searches for and identifies alternative and/or innovative solutions to technical problems.
Technical Skills and Industry Knowledge: Assist and participate in with system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies.
Reports & Analytics: Generate both standard and ad hoc reports. Ability to design and assist in developing non-standard/custom reports as required.
Training: Trains new/current staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
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The Company will consider qualified applicants with arrest and conviction records.