Training Specialist at Capitol Federal Savings Bank in Wichita, Kansas

Job Description:

Job Description:
Role

Conducts focused educational/training needs assessments within specified lines of business (retail, consumer lending, operations); designs, develops, delivers, and evaluates a range of responsive educational curricula and training programs. Assists in reviews of certain branch process and provides support to branch staff to ensure compliance and consistency across the bank.

Essential Duties & Responsibilities

• Travels to designated branch locations to deliver group and individual instruction and training covering a range of technical, operational, and/or management areas for a specified line of business.


• Provides virtual group and individual instruction and training covering a range of technical, operational, and/or management areas for a specified line of business.


• Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.


• Coordinates or performs administrative functions necessary to deliver and document training programs. Selects or develops training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.


• Evaluates effectiveness of training and development programs and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods.


• Perform other duties as assigned.


• Participate in proactive team efforts to achieve departmental and company goals.


• Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.

Experience

A minimum of one year of banking experience working with employees and teaching them basic processes. Must be able to navigate current banking system and have good communication skills. Other skills preferred but not required are experience with instructional design and adult learning.

Education/Certifications/Licenses

A high school degree or equivalent.

Skills

Provides guidance and expert advice to management or other groups on technical, systems or process related topics. Develops and maintains constructive and cooperative working relationships with others.

CapFed® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.