Pre-Sales Engineer - Senior Living at Securitas Electronic Security in Wilmington, Delaware

Job Description:

Securitas Healthcare, part of Securitas, empowers caregivers to deliver connected, productive and safe care. Its innovative portfolio of healthcare solutions helps over 15,000 hospitals, clinics and senior living organizations worldwide protect people, use assets efficiently and understand their operations for a caring and healing environment. For more information, visitwww.securitashealthcare.com


Securitas Healthcare is a recognized leader in enterprise visibility solutions that transform clinical operations and workflow, asset management, patient, resident, and staff safety for hospitals, health systems, and senior living communities. These solutions enable hospitals and senior living communities to achieve organizational excellence and superior care. Securitas Healthcare is a member of the Securitas AB Group.


Position Summary


The Senior Living Presales Engineer provides a key role in Securitas Healthcare's success as this individual will impact Securitas Healthcare sales, revenue, product development and more. Presales Engineers, as part of the Professional Services Team, support regional revenue generating activities and are product and application experts for Securitas Healthcare's Senior Living solutions. Presales Engineers apply this product and domain situational fluency and expertise to support all Presales activities including but not limited to; evaluating Client needs and applying Securitas Healthcare solutions to resolve or improve outcomes, diagnosing Client concerns, delivering presentations, responding to Client technical issues and questions, contributing to RFI/RFP responses, and in general working with the sales organization to identify and close targeted opportunities.


Presales Engineers are a key source of market research by identifying and documenting future product and application requirements. This is a salaried position requiring some travel, may be located within proximity of an existing Securitas office or under some circumstances can be located elsewhere in the U.S. working from a home office, meeting the desired coverage time zone.


This role also includes a variable compensation as part of the pay package.


Specific Responsibilities

• Provide presales support for Sales, Partners and Clients. Answer application and module questions, leveraging Product Development staff as needed.


• Develop solution designs focused on meeting Client needs while protecting the Client's and Securitas' interests with deliverable solutions.


• Support Client sales meetings (local and remote).


• Establish credibility with the Client and position oneself as their trusted advocate.


• Act as conduit between sales, Client and Securitas Healthcare product development, implementation, training, and support groups.


• Create supporting solution design documentation (drawings, BOMs, solution design summaries)


• Other duties as assigned.

Required Skills and Experience

• BA, BS, BSC, AA or AS degree, or equivalent


• 3 to 5 years' experience with long term caresolution required


• 5 years sales/presales experience with Senior Living/ Long Term Care security systems preferred


• Client facing skills (public speaking, written communication) required


• Technical writing and MS Office (Outlook, Word, Excel, Power Point, Visio) experience required


• Knowledge of RF and networking principles preferred


• Low voltage cabling design and/or experience preferred


• Limited Knowledge of VMware and Server Infrastructure principles preferred


• Limited Travel (must have valid driver's license)

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service. Apply Now