Health Operations Enablement Manager at Best Buy Health in Boston, Massachusetts

Job Description:

<p> </p><p><span style="font-size:16px;"><span bby="" human="" office="">As an <span style="font-weight:bold">Operations Enablement Manager</span>, you will support the Health Operations teams to enable new products and offerings as well as onboard new complex commercial customers. This role will ensure Operational excellence by managing and supporting operational launch planning, process optimization, and cross-functional collaboration. These critical activities will ensure that impacted teams are fully prepared and equipped to deliver the strategic objectives of Best Buy Health.</span><br><span bby="" human="" office=""> </span><br><span bby="" human="" office="">This role is remote.</span><br><span bby="" human="" office=""> </span><br><span bby="" human="" office=""><span style="font-weight:bold">What you'll do </span></span></span></p><ul style="unicode-bidi:embed" type="disc"><li style="vertical-align:middle"><span style="font-size:16px;"><span bby="" human="" office="">Planning & Coordination: Support the Ops Enablement leader in the coordination and management of all operational activities required to develop the operational outputs of Offering & Product Development (OPD)</span></span></li><li style="vertical-align:middle"><span style="font-size:16px;"><span bby="" human="" office="">Product and Offering Launch Readiness: Manage the day-to-day planning, and execution activities of all operational aspects related to product and offering management. Ensure that operational capabilities are integrated early in the product development process to reduce time-to-market and improve launch success.</span></span></li><li style="vertical-align:middle"><span style="font-size:16px;"><span bby="" human="" office="">Cross functional Collaboration: Work closely with other departments such as product development, Tech, Finance, Ops Implementation, Member Ops, Supply chain and logistics, Business Intelligence, Quality & Regulatory, etc. to ensure that operational deliverables are planned and executed.</span></span></li></ul><span style="font-size:16px;"><span bby="" human="" office=""> </span><br><span bby="" human="" office=""><span style="font-weight:bold">Basic Qualifications </span></span></span><ul style="unicode-bidi:embed" type="disc"><li style="vertical-align:middle"><span style="font-size:16px;"><span bby="" human="" office="">4 Years Project Management and Change Management experience</span></span></li><li style="vertical-align:middle"><span style="font-size:16px;"><span bby="" human="" office="">1 Year Communication/Storytelling Experience</span></span></li><li style="vertical-align:middle"><span style="font-size:16px;"><span bby="" human="" office="">1 Year Product and/or Operations Management Experience</span></span></li></ul><span style="font-size:16px;"><span bby="" human="" office=""> </span><br><span bby="" human="" office=""><span style="font-weight:bold">Preferred Qualification </span></span></span><ul style="unicode-bidi:embed" type="disc"><li style="vertical-align:middle"><span style="font-size:16px;"><span bby="" human="" office="">Bachelor's degree or higher</span></span></li><li style="vertical-align:middle"><span style="font-size:16px;"><span bby="" human="" office="">5+ Years of Experience leading work in a highly matrixed organization.</span></span></li><li style="vertical-align:middle"><span style="font-size:16px;"><span bby="" human="" office="">2+ Years leading teams through organization ambiguity and transformational change.</span></span></li><li style="vertical-align:middle"><span style="font-size:16px;"><span bby="" human="" office="">2+ Years Influencing without authority; up to senior (C-Suite) leaders.</span></span></li><li style="vertical-align:middle"><span style="font-size:16px;"><span bby="" human="" office="">2+ Years of Change management experience or certification.</span></span></li><li style="vertical-align:middle"><span style="font-size:16px;"><span bby="" human="" office="">2+ Years of Best Buy Health Caring Center experience.</span></span></li></ul><span style="font-size:16px;"><span bby="" human="" office=""> </span><br><span bby="" human="" office=""><span style="font-weight:bold">What's in it for you</span> </span><br><span bby="" human="" office="">We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. </span><br><span bby="" human="" office="">Our benefits include: </span></span><ul style="unicode-bidi:embed" type="disc"><li style="vertical-align:middle"><span style="font-size:16px;"><span bby="" human="" office=""><span style="color:black">Physical and mental well-being support via Best Buy Health Wellness Program </span></span></span></li><li style="vertical-align:middle"><span style="font-size:16px;"><span bby="" human="" office=""><span style="color:black">Comprehensive benefits including tuition reimbursement, caregiver support, and more </span></span></span></li><li style="vertical-align:middle"><span style="font-size:16px;"><span bby="" human="" office=""><span style="color:black">Generous Best Buy employee discount </span></span></span></li></ul><p><span style="font-size:16px;"><span bby="" human="" office=""> </span><br><span bby="" human="" office=""><span style="font-weight:bold">About us</span> </span><br><span bby="" human="" office="">Best Buy Health aims to enrich and save lives through technology and meaningful connections. Our strategy focuses on three main areas: consumer health products that help customers live healthier lives, device-based emergency response services for the active aging population, and virtual care offerings that help to connect patients and physicians.</span><br><span bby="" human="" office=""> </span><br><span bby="" human="" office="">Best Buy Health is an Affirmative Action and Equal Opportunity Employer dedicated to creating an inclusive environment that values the diversity of our employees and does not discriminate against any employee or applicant. We are committed to equal employment opportunity for all applicants and employees, without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law. Learn more about our Affirmative Action Policy Statement <a href="https://sn.bestbuy.com/myhr?id=kb_article&sysparm_article=KB0207591">HERE</a>.</span><br><span bby="" human="" office=""> </span><br><span bby="" human="" office=""><span style="font-weight:bold">Reasonable Accommodation</span></span><br><span bby="" human="" office="">Best Buy Health will make reasonable accommodations for employees and applicants for their religious beliefs and practices, mental or physical disabilities, and pregnancy, childbirth and related conditions. If you need a reasonable accommodation in the application process - to access job postings, to apply for a job, for a job interview, for pre-employment testing or with the onboarding process - please contact Talent Acquisition at talent.acquisition@bestbuy.com.</span><br><span bby="" human="" office=""> </span><br><span bby="" human="" office="">To learn more about, view the "Know Your Rights" poster and Pay Transparency Nondiscrimination Provision <a href="https://sn.bestbuy.com/myhr?id=kb_article&sysparm_article=KB0207598">HERE</a>.</span></span></p><p> </p>PandoLogic. Keywords: Operations Manager, Location: Boston, MA - 02108