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Job Description:
Job Summary
Community Health Worker will work primarily with specific target populations including but not limited to non-English speaking populations of geographic target areas. CHW will work closely with internal and external stakeholders or partners including but not limited to clinical/medical/dental providers, primary care teams, and other agencies to improve patient care and outcomes. Patient outreach interactions may be telephonic, video/digital, or in-person generally at an office site. Depending on department location CHWs may need to be bilingual or be knowledgeable of specific department terminology such as medical or dental.
#READ #LI-AH1
Qualifications
Education Requirements
- High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
Experience
- Relevant Experience
Required Skills
- Change Management
- Collaborative Skills
- Computer Skills to include use and navigation
- Customer Service Skills
- Detail Oriented
- Excellent Communications Skills
- Excellent Interpersonal Skills
- Good Reasoning Skills
- Listening Skills
- Microsoft Office Applications
- Multi Line Telephone Operational Skills
- Multitasking
- Organizational Skills
- Prepare & Give Presentations
- Problem Solving Skills
- Service Orientation
- Strategic Thinking
Overview
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