Field Technician Support II at COMTECH TELECOMMUNICATIONS in Buford, Georgia

Job Description:

Job Title: Field Support Technician

Department: Ops Engineering

Reports To: Program Manager

FLSA Status: Exempt

Company Overview:

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit www.comtech.com.

Purpose:

Comtech is looking for a Field Support Technician to formulate and develop communications requirements and design standards. Provide operations and maintenance support satellite communication solutions support CONUS and OCONUS locations worldwide. Responsible for responsible for the setup, configuration, implementation, operations, management, troubleshooting and resolving customer technical problems. Provide technical problem diagnoses and resolution support for all associated subsystems, including line monitoring, modem loop-back tests, LAN performance monitoring and terminal failure determination. Provide hardware and software installation and configuration support.

Responsibilities:

• Formulate and develop communications requirements and design standards.
• Provide operations and maintenance support satellite communication solutions support CONUS and OCONUS locations worldwide.
• Responsible for responsible for the setup, configuration, implementation, operations, management, troubleshooting and resolving customer technical problems.
• Provide technical problem diagnoses and resolution support for all associated subsystems, including line monitoring, modem loop-back tests, LAN performance monitoring and terminal failure determination.
• Provide hardware and software installation and configuration support.

Requirements:

• Bachelors Degree
• 5 years’ experience as an FSR or related profession
• In lieu of a Bachelor’s degree, candidate must have;
• An associate’s degree plus 7 years of recent specialized experience
• The ability to obtain and maintain a security clearance at the level required by each assigned task.

Comtech Telecommunications Corp. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

PI249925727

Salary: