Sr Systems Engineer at Allscripts in Raleigh, North Carolina

Job Description:

Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of todays healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.

Job Summary:

Evaluate, select, design, install, implement, configure, upgrade and optimize the performance of Veradigm application systems, databases and assigned technologies required to deliver infrastructure for internal and client-facing applications.

What you will contribute:

• Manages, maintains, monitors and supports the infrastructure environment in assigned technology domain
• Installs, configures and supports hardware and software required to operate assigned technology
• Works with operations, to provide ongoing maintenance including updates, patches and antivirus updates
• Troubleshoots and resolves issues in assigned technology including hardware, software, operating systems and application-related issues; Conducts performance monitoring, systems health checks and capacity planning
• Identifies the common causes of the defects, prioritizes them and systematically removes them so that they do not reoccur in further development work and reduces the overall defect injection rate (DIR)
• Ensures validation has happened (peer, stakeholders) and all review comments have been closed / incorporated before delivery of any artifacts
• Ensures the quality of the deliverables as per the defined defects standards
• Takes complete ownership for the assigned task and reports progress of the project / task to all stakeholders timely; Keeps all stakeholders informed in a timely manner of scope creep and schedule delays
• Documents issues with resolutions and work directly, both inside and outside the team, to drive constant improvement
• Exercises judgement within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results
• Reviews and provides inputs to the project manager and leadership to approve and confirm the project configuration and build management plans
• Actively participates as the primary technical resource in project meetings, takes ownership of technical duties and drives project to successful completion
• Standardizes and automates processes and monitoring using scripting technology; Understands and follows change management procedures
• Develops technical documentation and system design documentation

The ideal candidate will have:

• Bachelor's Degree or equivalent Technical / Business experience Required
• 4-7 years relevant work experience Preferred
• Global Information Assurance GIAC preferred
• IT Infrastructure Library ITIL preferred
• MS Cloud Platform and Infrastructure MCSE preferred

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?

Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.

We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigms policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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