IT & Equipment Specialist at Portland State University in Portland, Oregon

Job Description:

Equal Opportunity Employer/Veterans/Disabled


Portland State University


Position Details
Position Details

Proposed Start Date	10/16/2024
Classification Title	Equipment Systems Specialist 2
Working Title	IT & Equipment Specialist
Department	640510 - PRK Parking Office
Position Number	D93569
Representation	OP - SEIU/OPEU Local 503
Position FTE	1
End date, if applicable

Position Summary

Brief Description of PSU/School/Dept	Transportation and Parking Services is responsible for the management of all university owned parking lots, structures and garages and oversees parking enforcement, parking citation billing and collection, permit distribution, sales and demand management, staffing and management of the parking kiosk booths, and event and guest parking. The department coordinates alternative transportation incentive programs and sells transit instruments to employees, students and the general public. In addition, the department oversees and coordinates the maintenance and modernization of the parking facilities and manages and directs the enforcement of the parking program and its policies. To learn more about our department, please visit our website https://www.pdx.edu/transportation/
Position Summary	The purpose of this position is to support Transportation & Parking Services’ (TAPS) technical equipment, software, and reporting needs. This includes research and testing of new equipment, building and maintaining relationships with vendors, building and maintaining reports and integrations, and assisting the department’s staff through training and problem solving. This position also assists with general operations of the department and works closely with all TAPS staff. The goal of TAPS is to provide transportation options and associated services to students, faculty, staff and guests of the university. We emphasize service and assistance while maintaining safe, convenient and sustainable commute options for the PSU community. This is a permanent full-time position within an innovative team-oriented environment located in downtown Portland, and includes a comprehensive benefits package with at least 38 days of paid time off each year, 95% employer-funded premium healthcare, 100% employer-funded retirement plans, and 70% off of tuition for the employee, dependent children, and your spouse or domestic partner. This position is represented by SEIU 89. Some of the union benefits include annual eligibility for a salary increase of nearly 5%, access to hardship funds, direct support from Local Stewards, and frequent sponsored activities to strengthen your community at PSU and within your region!
Minimum Qualifications from Classification	This classification requires a basic foundation of knowledge and skills of equipment and systems that would normally be obtained through an associate of arts degree in electronics or industrial technology, or an equivalent combination of education, training, and/or directly related experience.
Additional Minimum Qualifications for this Position	Bachelor’s degree or 2 years relevant IT experience in place of a degree. Professional experience in supporting software, equipment and/or hardware (ex. printers, computers, point of sale, vending/pay stations, mobile device, MS Office, G Suite, line-of-business apps). Background providing exceptional customer service. Proven ability to work in a collaborative, technical, team-driven environment Possess strong interpersonal skills and the ability to communicate effectively with technical and non-technical staff. Strong IT fundamentals in networking, access control, security, system administration, etc. Proven track record of synthesizing and solving problems using IT platforms and tools. Successful completion of a background check.
Preferred Qualifications	Direct responsibility over the configuration, operation, and maintenance of one or more business applications (e.g. hosted, on-premise, web services, or complex workstation applications). Experience leveraging, creating, reviewing, and updating technical documentation Experience providing formal and informal training (workshops, one-on-one, online, etc.). Working knowledge of data extraction techniques and reporting methodologies. Experience configuring data integrations/exchanges between various applications. Previous experience working in a higher education environment or parking enforcement/transportation environment. Experience with parking database and citation management platforms (e.g. T2 Flex). Project management skills including communication, organization, facilitation, and independent decision making.
Key Cultural Competencies	Creates an environment that acknowledges, encourages and celebrates differences. Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds. Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement. Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.
Environmental Stewardship	Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.
Work Days/Hours	Special Working Conditions This position is located primarily in the Transportation & Parking Services Office at Portland State University. The working schedule is approximately Monday-Friday 8:45am-5:15pm. Some remote work available.
Total Compensation Range & Benefits Statement	The starting salary rate for this position will be between $23.18 and $27.81 per hour. The starting salary will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR. Portland State has an excellent benefits package including 95% employer-paid health insurance premiums (employees and eligible dependents) and significantly reduced tuition rates for employees and eligible dependents at any of the Oregon Public Universities. After completing six full months employees are eligible to the employer-paid pension program in addition to two voluntary retirement programs. Wellness options include access to the PSU Rec Center at a reduced rate and free wellness programs. For a comprehensive view of all PSU benefits, visit the PSU Total Compensation Calculator.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Please describe your experience with supporting enterprise software, database management systems, and systems integration.

   (Open Ended Question)

2. * Briefly describe your experience providing technology and information systems support to customers or users who have varying levels of technical knowledge and experience.

   (Open Ended Question)

3. * Please describe any experience you may have with parking permit databases and citation management platforms such as T2Flex, or any other parking related systems or software.

   (Open Ended Question)

4. * How did you first find out about this position?
   • PSU Website
   • Indeed.com
   • HERCJobs
   • Urban League of Portland
   • Hispanic Metropolitan Chamber
   • Oregon Employment Department
   • Social Media
   • Person Referral
   • Career Builder
   • Glass Door
   • Other - Please describe in the next Question
5. If you selected Other, please describe.

   (Open Ended Question)

Applicant Documents
Required Documents

1. Resume
2. Cover Letter
3. Professional References

Optional Documents

PI249939668

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