Brokerage Services Administrative Coordinator at High Associates in Lancaster, Pennsylvania

Job Description:

High Associates Ltd. is one of the eleven lines of business of the High Companies. We are committed to innovation, industry leadership, environmental stewardship, and helping meet the needs of our community. At High, you'll find a comprehensive Green Initiative and generous volunteer culture.

We are currently seeking an experienced Administrative Coordinator to join our corporate High Associates team, supporting our Brokerage Services Department.  The Administrative Coordinator is responsible for all duties associated with the administrative support to the Sr. Vice President and members of the Brokerage Services Team including, but not limited to calendar management, meeting materials preparation, database maintenance, digital marketing and the creation of marketing correspondence, as well as daily tasks of mail retrieval, responding to telephone calls, filing, and processing accounts payable.    

Areas of responsibility:

• Provide professional administrative support for the Senior Vice President and Brokers to ensure they are operating efficiently, inclusive of managing extremely active calendars; assisting in developing departmental processes; preparing, formatting and editing a range of documents with accuracy; processing accounts payable; processing invoices; and meeting material preparation 


• Maintain accurate records of all available property inventory, including preparation of monthly inventory report for all High Properties and third-party listings. 


• Maintain client resource management system (CRM) 


• Maintain accurate documentation for current listings, under agreement, sold and leased properties.  Process third-party leases.  


• Maintain escrow account and all documentation in compliance of the High Real Estate license, which includes balancing the checkbook, maintaining real estate license documents for all High realtors and all under agreement listings. 


• Maintain real estate license files for all High coworkers and keep track of continuing education class credits for license renewals. Notify coworkers of required training areas per state requirements. 


• Collaborate with the Marketing and Events Manager to identify market trends and opportunities for marketing innovation. Working with various digital marketing software including Canva, social media platforms, SEO, key word search and pay per click. Assist with creating and distributing marketing correspondence. 


• Organize and facilitate relationship marketing events. Assist in planning and execution of events. 

Our ideal candidate will possess the following: 

• High School Diploma or GED, required 


• Additional education in a business-related field, preferred 


• Four or more years' experience in a multi-faceted administrative role, required 


• Strong working knowledge of PC and Windows skills, including Microsoft office programs 


• Real Estate License, preferred 


• Working knowledge of MLS software 


• Working knowledge of social media platforms and digital marketing 


• Excellent written and verbal communication skills 


• High level of organization skills in order to support a large team of dynamic co-workers 

Working for The High Companies: 

High Associates is a leading developer, broker, and manager of office space, industrial real estate, retail properties, and apartments in Lancaster, PA; throughout South Central PA; and beyond. 

• Excellent benefits including medical, dental and vision available for full-time coworkers. 


• Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year.


• 401(k) Retirement Plan with a company match.


• Tuition Assistance with 100 percent reimbursement for approved courses and degree programs which are job related and approved in advance by your supervisor.


• Employee Assistance Program provides professional, confidential assistance for any type of personal issue you or your eligible dependents are experiencing.


• High Family Foundation Scholarship is awarded annually to the children of High co-workers working at least 1,000 hours per year and employed for at least two years. Recipients are awarded $4,000 for each year they are enrolled in a two- or four-year accredited degree program.


• Good Measure Award is presented periodically to an individual or team from each of the High companies who exemplifies The High Philosophy and who has gone above and beyond normal job responsibilities to provide "Good Measure".

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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