Posted in Management about 20 hours ago.
Type: Full-Time
Annual Salary:
$70,000 - $81,000 (candidates with significant related experience may be higher)
Description:
We are looking for an energetic and inspirational leader that effectively communicates a big picture perspective that complements our organizational objective and drives branch specific growth and goal achievement for our White Bear Lake office. The Branch Manager II is responsible for the overall operational integrity and growth of the White Bear Lake location. A leader that motivates and empowers team members and colleagues to attain a high level of performance and drives operational efficiency that creates a WOW member experience with every interaction; tailored to the branch and the community in which it supports. Oversees all functions of the branch operations; Teller, Member Account Representative (MAR), and other Branch Leaders within office(s). Responsible for providing a superior level of Member service through ongoing coaching, guiding and development of team members and other branch leaders. Fosters an environment of inclusion, collaboration and accountability that in turn creates and consistently maintains a highly engaged team. Responsible for the branch building, maintenance and security. Volunteer and promote Royal Credit Union in the community to build relationships and business development. Managing all office channels; provide leadership in managing team members, mentoring other Branch Leaders, SLA agreements, Corporate and/or Departmental projects and initiatives and ongoing change while leading and supporting Net Promoter Score (NPS) initiatives throughout the office.
Work Schedule:
This is a full time, exempt level position. Work schedule will vary with the hours of office.
Required Skills:
Preferred Skills:
• Associate or bachelor’s degree in finance, Business Administration, or equivalent related work experience.
• FiCEP Certification (CUNA Financial Counseling Certification Program) OR other approved financial counseling certification is preferred
• Two years of Royal experience.
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