Our association management organization seeks a talented sales and customer service representative to serve as a membership specialist in our member services unit. The main goal of this role is to sell membership and partake in all aspects of retaining association members. This position has a base salary plus a bonus program for memberships sold, paid monthly.
The ideal candidate will be versed in consultive selling styles to professional business owners. They will possess excellent listening and communications skills while presenting solutions for their business needs and be comfortable inviting the business to join and renew in the future.
The successful applicant will be an integral part of the association team, working not only with business owners but also other staff and association leadership.
Essential Functions of the Position
Being the face of the association via various marketing techniques to sell and retain membership.
Foster and strengthen relationships with members and prospects. Ensure clients have a positive experience and their needs are met.
Identify new clients and generate interest in other products and services.
Occasional travel to in person conferences, trade shows or other venues to meet with members and prospective members.
Continuously be informed of industry trends, news and keep at the forefront of the associations many benefits.
Job Requirements
1-5 years' successful experience in pro-active sales, marketing or customer service.
Sound knowledge of sales and marketing principles and techniques
Exceptional verbal and written communication skills
Ability to consult with clients and colleagues in a professional manner.
Familiar with MS Office and ability to excel at our membership and sales database.
Ability to travel occasionally (<10% travel required).
Associates degree in sales, marketing or business is a plus.
Salary and Benefits
The approved salary for this role is $35,000 annually, plus a bonus program for memberships sold, paid monthly.
This full-time role comes with a competitive benefits package that includes medical insurance, life insurance, paid time off, 401K with employer contribution, Employee Assistance Program, and other benefits.
Note: This role, after meeting the probation period, is a hybrid position with scheduled days in the office. Office is in Glenmont, NY (Capital Region). All applicants must be comfortable commuting to and working in a traditional office environment several days per week, with the option to work at home part time.
PIA Northeast (www.pia.org) is the premier professional association for independent insurance agents, working to advance the needs of its members and be a leading voice in the insurance industry. PIA Northeast represents agents and brokers in New York, New Jersey, Connecticut, New Hampshire, and Vermont - providing them with the very best education, information, advocacy, and business tools possible.