Lipsey Logistics - Customer Service Director at Composite Analysis in Chattanooga, Tennessee

Job Description:

Lipsey Logistics is seeking a strategic and results-driven Customer Service Director to lead and elevate our customer service operations within the transportation industry. This role is responsible for overseeing the customer service team, ensuring high levels of customer satisfaction, and developing policies and procedures to enhance the overall customer experience.

Who is Lipsey Logistics? Lipsey Logistics is a locally veteran owned transportation and logistics company headquartered in Chattanooga, TN. Since our inception in 2010 we have moved millions of freight shipments for our customers. Our customers are Fortune 100 and 500 companies who are titans in their industry. We dedicate ourselves to building relationships with a foundation of trust and support, as well as focus on teamwork, service, and integrity.

The successful incumbent for this role will have a high school diploma or equivalent, at least seven years of customer service experience, with two years of leadership experience. He/She will have impeccable written and verbal communication skills, excellent skills to find solutions for customers, a high-level of determination and drive to thrive in a deadline driven environment, and a proven record of successfully leading a team.

Lipsey Logistics provides employees with a teamwork driven culture where we strive for success. Additionally, we have a full suite of benefits available, including:

• Medical
• Dental
• Vision
• Life Insurance/Long Term Disability Insurance
• Aflac products
• 401(k) w/a company match
• PTO and Vacation
• Training for personal development and career success

If you are an ambitious, driven, and talented individual in search of a career in the transportation industry, please upload your resume to the link provided.

We believe strongly in building our business and teams in house; therefore, this position is not available for remote work.

Lipsey Logistics is an Equal Opportunity Employer. Lipsey Logistics does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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