Customer service rep with Sales and Marketing experience at Rubber Supply Company in Houston, Texas

Posted in Other about 15 hours ago.

Type: full-time





Job Description:

Job: Sales and marketing professional, to mostly an online customer base. Cold calls, emails, texts, various social media sites. Building and maintaining marketing campaigns.

Job to be worked ON-SITE out of our Houston location @ 4799 Eastpark dr. Houston TX

Rubber Supply Company is one of the largest distributors of Replacement Rubber Track for construction machinery in the country.

RSC has over 25 years of operations from Houston, San Antonio & now Fort Worth. We are expanding our digital effort and are in search of someone energetic and motivated to join our RSC family.

Responsibilities
  • To learn our products, sales & CRM processes.
  • Help create and work creative digital marketing campaign strategies.
  • This includes cold calling, emailing, post card campaigns, Facebook messenger and other social sites.
  • Help develop weekly social media posts while actively engaging with potential customers in groups on social media
  • Obtain contact information & other pertinent information to log in the CRM to allow for proper follow up.
  • Monitor digital campaigns pacing and effectiveness to ensure campaign efficiency.
  • Develop new business opportunities and nurture existing client relationships.
  • Achieve and exceed sales targets.
  • Provide information and marketing materials to leads, along with other important selling points
  • Provide consistent follow-up to online leads
  • Demonstrate competence in systematic selling, which includes pre-call planning, investigating sales opportunities, selling Rubber Supply Company solutions.
  • Maintain and develop relations with existing customers to ensure they are 100% satisfied with the level of service and support they receive from Rubber Supply Company,
  • Promptly respond to resolve any customer inquiries about service or product issues
  • Maintain CRM records on a timely basis
  • Other tasks not mentioned but common to the industry will be assigned.

Benefits

We offer competitive compensation, paid medical/dental/vision insurance, Paid Time Off and Paid holidays.

Salary commensurate with experience. Included is a bonus structure depending on knowledge & experience.

Qualifications
  • Must be effective communicator and prioritize teamwork
  • 3+ years experience in sales and marketing. industrial sales experience preferred
  • Ability to handle multiple tasks and projects effectively under deadline pressure
  • Hold yourself accountable to consistently exceeding monthly sales, win rate, and subscriber targets
  • Have Excellent customer relations skills
  • High proficiency of using digital sales tools and techniques (e.g. phone, CRM, social media, email etc.
  • Prefer Bachelors level degree in marketing
  • Expertise in digital marketing, including social media
  • Knowledge compact construction equipment industry beneficial.
  • Create and effectively manage an internet customer database
  • Strong work ethic and ability to work independently
  • Outgoing personality with ability to naturally strike up conversation with anyone.
  • Bilingual a plus

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