Front Desk Attendant at Tower Health in West Reading, Pennsylvania

Job Description:

Job Summary



Greet cordially and listen intently in order to provide the information or personalized service that creates a memorable experience for all visitors and patients. Administer the Hospital's Visitor and Parking policies. Alert staff to Emergency situations, OB Alert, Medical ERT and or Code Blue.


#READ


Qualifications




Education Requirements

• Completes and maintains all competencies and trainings as required for role.


• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

• Relevant Experience

• BLS Certification

• Collaborative Skills


• Computer Skills to include use and navigation


• Customer Service Skills


• Detail Oriented


• Excellent Communications Skills


• Excellent Interpersonal Skills


• General Clerical Skills


• Good Reasoning Skills


• Listening Skills


• Microsoft Office Applications


• Multi Line Telephone Operational Skills


• Multitasking


• Negotiation Skills


• Organizational Skills


• Problem Solving Skills


• Strategic Thinking