Sr. Director, Software Engineering at Cigna in FRANKLIN, Tennessee

Job Description:

Responsibilities:

• Cultivate an empowered team of high performing engineers, engineering leaders (managers, Sr Mgrs, Directors) who are deeply passionate about building quality software products


• Foster ongoing engineering transformation and continuous improvement throughout the organization, advocating for common engineering patterns, efficiency, quality, resiliency, security and performance


• Demonstrate courage in pushing cultural and technical boundaries


• Create an environment of trust in which teams can "fail fast", developing the team in the process


• Encourage innovation and diversity of thought to solve complex business problems


• Remove impediments to achieving quality standards, project deadlines and business objectives


• Willing and able to jump in and solve technical problems when needed


• Calm and thoughtful leadership presence leading urgent events


• Develop strong matrix relationships with product and planning, Architecture, Business, Ops, Enterprise Architecture and other business partner entities.


• Influence and communicate at all levels of the organization


• Ensure holistic ownership and accountability for UM platforms and organization


• Deep understanding of the engineering practice maturity, strengths and opportunities in each underlying organization, striving for continuous improvement


• End-to-end knowledge of UM ecosystem, business transactions, technology stack, dependencies, and engineering practices


• Influence business partners at all levels of the organization to align future state business and technical road maps


• Construct business cases to influence support for large, transformative technology investments


• Establish organizational staffing strategy including budget planning, performance management and development of the team


• Deliver through the team, using delegation effectively to deliver


• Nurture future leaders


• Apply knowledge of business and the marketplace to advance the organization's goals


• Have the technical expertise and presence to lead the troubleshooting conversation confidently, yet is able to discern when it is appropriate to pivot between tactical and strategic tasks


• Keep a pulse on industry trends and help the organization envision what is possible


• Work as an Executive for Strategic Vendors


• Set UM vision / goals and marshal and empower leaders and organization towards successful execution of the goals.


• Ensure platforms are stable, resilient and secure.

Qualifications:

General

• Bachelor's degree required in Computer Science or a related field; Master's degree preferred in Computer Science, Business, or a related field.


• Demonstrated leadership, vision and strategy; strong executive presence - at least 5 years of experience in senior technology leadership roles.


• Strong communication and relationship-building skills with all levels of employees, management, stakeholders, and customers.


• Demonstrated history of success leading software engineering teams in medium to large-scale organizations.


• Ability to align software development strategies with overall business goals and objectives.

• Deep understanding of the healthcare industry, its regulatory landscape, and the unique challenges and opportunities it presents.


• Familiarity with emerging technologies like AI, ML, IoT, and their potential impact on healthcare delivery.


• Ability to manage relationships with external software vendors and managed service providers.


• Experience in a risk-bearing delivery organization with broad domain expertise around value-based care.


• Knowledge of financial metrics and their application to software development projects.

Leadership and Management Skills

• Ability to drive technology change in partnership with the business; exceptional skills in transformation and alignment with key stakeholders.


• Positive, collaborative, and proactive management style with proven ability to build teams of top talent and foster a culture of high performance,


• Experience integrating teams across multiple business lines and managing a geographically dispersed workforce including offshore operations and 3rd party vendors


• Proven team-builder who can recruit, develop, and mentor a highly collaborative group capable of supporting future growth.


• Strong project management skills with a proven track record of delivering multiple complex projects involving numerous customers, interests, and objectives.


• Experience in identifying and mitigating risks associated with software development initiatives.

Technical Expertise and Experience

• Experience in complex, rapidly growing healthcare environments, building technology solutions to enhance patient, clinician, and employee experience


• Strong background in software development and architecture, as well as experience with cloud technologies and scalable systems


• Track record of designing and implementing scalable, high-performance software systems.


• Strong grasp of emerging technologies and their potential applications within the healthcare industry.


• Proficiency with cloud-native development and deployment on platforms like AWS, Azure, or GCP.


• Experience with Agile frameworks and their application in software development.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.