The Office of Enrollment Management (OEM) serves Indiana University Bloomington by recruiting, enrolling, and serving the undergraduate population. We are deeply committed to transforming students' lives through access, engagement, and success while becoming the most innovative, strategic, and visionary enrollment management team in the nation. With a strong focus on diversity and excellent service, OEM works with campus partners to make IU Bloomington the best university possible.
The Office of Admissions is the front-facing department to the public for undergraduate recruitment for the Indiana University Bloomington campus. The Office of Admissions is responsible for recruiting the freshman class each year, counseling prospective students and their families about the admissions process, providing accurate information to the public about our recruiting requirements and standards, and marketing Indiana University Bloomington.
Job Summary
Department Specific Responsibilities
Serves the mission and directives of Indiana University by consulting with campus academic units and independently exercising decision-making authority to achieve student recruitment, outreach, admissions, and enrollment objectives for the Bloomington campus.
Assists with the planning, management and implementation of on-campus programming including campus visits and special events. The Assistant Director manages the Special Group visit program; working with Community Based Organizations, high schools, and campus partners to bring groups of prospective students to campus.
Serves as a member of the Student Ambassador Leadership Team assisting with the management, training, and evaluation of 70+ Student Ambassadors.
Provides training and orientation for staff and volunteers involved in recruitment activities.
Coordinates, implements, and participates in the recruitment efforts and admissions-related initiatives that serve to advance the undergraduate enrollment goals for the Bloomington campus.
Represents the university at on and off campus recruitment events such as college nights and high school visits, manages recruitment resources, reviews applications, interprets admissions criteria, and makes admissions decisions.
Analyzes data and ensures that goals are met. Takes action consistent with this analysis and provides leadership for academic and student service units on admission strategies.
General Responsibilities
Maintains, implements and oversees a holistic recruitment yield tactical plan for recruitment.
Develops, implements, and administers plans, programs, and events for general and targeted student recruitment in support of organizational goals.
Integrates a diverse and strategic communications strategy in collaboration with other departments, geared toward specific student declared academic major, career interests, and geographic factors.
Identifies and develops partnerships for outreach to prospective students and influencers.
Interprets academic policies and exercises authority and independent judgment.
Plans, implements, and evaluates programs and processes and determines the effectiveness of markets and strategies. Exercises independent judgment and uses census data and modeling tools to identify effective marketing plans and strategies to address specific populations.
Serves in a collaborative role with internal and external stakeholders to identify targets of opportunity to attract and enroll under-represented populations. Participates in the assessment and evaluation of various models.
May attend meetings or serve on committees with the admissions stakeholders, including all staff meetings, recruitment, and outreach team meetings, customer service lead meetings, and undergraduate recruitment council meetings; may provide guidance to other admissions counselors.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
Bachelor's degree
WORK EXPERIENCE
Required
2 years in admissions, higher education, marketing, or related field
LICENSES AND CERTIFICATES
Required
Possesses a valid driver's license with the ability to be insured by Indiana University.
SKILLS
Required
Proficient communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Seeks to acquire knowledge in area of specialty
Highly thorough and dependable
Demonstrates a high level of accuracy, even under pressure
Possesses excellent presentation skills
Demonstrates excellent judgment, tact, and diplomacy
Highly developed customer relations skills
Commitment to working with people of diverse backgrounds
Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance required
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Additional Information
Requires considerable travel as well as night and weekend responsibilities.
Work Location
This position is hybrid based in Bloomington, Indiana with 3 days in person and 2 days remote. Hybrid availability is subject to change based on University Policy and business needs.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Multiple plan options for medical insurance
Dental insurance
Health Savings Account with generous IU contribution
Life insurance, LTD, and AD&D options
Base retirement plan contribution from IU, subject to vesting
Additional supplemental retirement plan options
Tuition benefit for IU classes
10 paid holidays per year
Generous Paid Time Off
Paid Parental Leave
Employee Assistance Program (EAP)
Learn more about our benefits by reviewing our online Benefits Brochure.
Job Classification
Career Level: Career
FLSA: Exempt
Job Function: Student Services
Job Family: Admissions & Recruitment
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Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.