Office Services Assistant (Administrative Assistant) at Indiana University in Bloomington, Indiana

Job Description:

Department



INTERNATIONAL AFFAIRS (UA-INTP-IUBLA)



Department Information



About the Office of the Vice President for International Affairs (OVPIA)

The Vice President for International Affairs and the teams of staff in OVPIA's offices are the stewards of international activity across all campuses of Indiana University. We provide strategic leadership and advocacy for all international programs and projects and coordinate the resources necessary to sustain their growth. Our goal is to enable as many students, faculty, and staff as possible to pursue international and intercultural knowledge and experiences and to become engaged global citizens.

Learn how OVPIA provides leadership and support for IU's international efforts.

The mission of IU Education Abroad is to promote education abroad by Indiana University students through participation in quality programs in a wide range of disciplines. The purpose is to enhance international awareness and understanding and enrich curricula on every campus of the university, as well as to expand educational opportunities abroad for students from diverse backgrounds. As the most effective and dramatic experience by which students can achieve international and intercultural learning, education abroad will contribute significantly to careers in all fields of specialization and should be an integral part of an education at Indiana University.

IU Education Abroad facilitates the education abroad experiences of approximately 4,000 students annually from all Indiana University campuses, with about 75% of those students receiving some form of financial aid. We strive to broaden and increase participation in education abroad, international internship and service-learning programs.

Read more about the Office of Education Abroad



Job Summary



Department-Specific Responsibilities

• Serves as front-line contact for all visitors, callers, and electronic communications to IU Education Abroad.
• Replies to routine email and phone inquiries.
• Purchases and maintains office supplies and equipment; submits requests for repairs and IT services.
• Supports and monitors the work of student employees.

General Responsibilities

• Provides administrative support to a department or group of professionals, exercising confidentiality, tact and diplomacy.
• Utilizes business software applications to prepare correspondence, reports, presentations, agendas, minutes, etc.; compiles data for expense and statistical reports.
• Receives, screens, and directs incoming calls, visitors, mail, and email promptly, courteously, and accurately.
• Schedules and confirms appointments, meetings, and travel arrangements; tracks expenses.
• Participates in the development and implementation of administrative standards, policies and practices for the organization.
• May perform other duties related to maintaining an internal website and/or working with social media.

Qualifications



Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.


EDUCATION



Required

• High school diploma or equivalent (such as HSED or GED).

WORK EXPERIENCE



Required

• 2 years of relevant experience.

SKILLS



Required

• Excellent organizational skills.


• Demonstrates ability to maintain confidential information.


• Strong verbal communication and listening skills.


• Demonstrates excellent judgment and decision making skills.


• Ability to simultaneously handle multiple priorities.


• Maintains composure under pressure.

Working Conditions / Demands



This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.



Work Location



Ferguson International Center


Bloomington, Indiana


This is an in-person position.



Advertised Salary



$16.80 per hour ($34,944 per year)



Benefits Overview



For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance


• Dental insurance


• Health Savings Account with generous IU contribution


• Life insurance, LTD, and AD&D options


• Base retirement plan contribution from IU, subject to vesting


• Additional supplemental retirement plan options


• Tuition benefit for IU classes


• 10 paid holidays per year


• Generous Paid Time Off


• Paid Parental Leave


• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.



Job Classification



Career Level: Intermediate


FLSA: Nonexempt


Job Function: General Administration


Job Family: Administrative Support
Click here to learn more about Indiana University's Job Framework.



Posting Disclaimer



This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.



Equal Employment Opportunity



Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.



Campus Safety and Security



The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.



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