End User Support Specialist (Onsite) at Roth Staffing Companies in Denver, Colorado

Job Description:

We are seeking an End User Support Specialist to work onsite in Denver, CO for a project with our client. The position is slated to run for 5 months and could be extended. Please, no 3rd parties.



Job Description:

• Provides a high level of customer service and timely technical support for end-user computer and networking issues to ensure end-user productivity


• Responsible for the installation, configuration and ongoing functionality of desktop computers, peripheral equipment and software


• Troubleshoots and responds to situations where standard procedures have failed in isolating or fixing equipment or software problems and performs restorative and maintenance actions either remotely or at end-user location to resolve end-user problems


• Typically resolves issues referred by help desk support


• Follows standard procedures and guidelines


• Understands how assigned duties relate to others within the team and how the team integrates with related teams


• Impacts own team through the quality of the support provided


• Recognizes and solves typical problems; selects solutions from established options


• Communicates moderately complex information in routine situations, typically within own team


• Works under general supervision with limited ability to modify approach


• Individual contributor having no supervisory responsibilities; manages own workload


• Performs all other duties as assigned by management

Skills/Experience:

• 2+ Years in Desktop and remote support.


• Office 365 Support


• Ticketing Systems


• Service NOW


• Required Skills:


• Advanced knowledge and support for


• Windows 10/11


• Office 365


• Printers (Networked)


• Networking Fundamentals

Desired Skills:

• Azure AD


• Advanced Networking

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions. Apply Now