Patient Services Coordinator/UKHC at University of Kentucky in Lexington, Kentucky

Job Description:

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details

Job Title	Patient Services Coordinator/UKHC
Requisition Number	RE47294
Working Title	Patient Services Coordinator - UKHC Frankfort Primary Care Clinic
Department Name	M1500:Ambulatory Services Administration
Work Location	Frankfort, KY
Grade Level	07
Salary Range	$17.50-27.31/hour
Type of Position	Staff
Position Time Status	Full-Time
Required Education	HS
Click here for more information about equivalencies:	https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience	5 yrs
Required License/Registration/Certification	None
Physical Requirements	The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs.
Shift	Monday – Friday, Day Shift; typically 8:00 am – 5:00 pm (40 hrs/wk)
Job Summary	This position will be located off-campus in Frankfort, KY at UKHC Frankfort. This position is responsible for coordinating patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position must be adept at working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare. This position will also assist in supporting some other ambulatory primary care clinics.
Skills / Knowledge / Abilities	MS Windows, EPIC, Telephone etiquette, customer service
Does this position have supervisory responsibilities?	No
Preferred Education/Experience	Prefer at least 6 months of customer service, medical office, or care coordination experience.
Deadline to Apply	09/25/2024
Our University Community	We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How many years of paid work experience do you have in customer service?
   • None
   • Some, but less than 1 year
   • More than 1 year, up through 3 years
   • More than 3 years up through 5 years
   • More than 5 years
2. * How many years of paid work experience do you have in scheduling patient services or procedures?
   • None
   • More than 0, up through 1 year
   • More than 1 year, up through 3 years
   • More than 3 years up through 5 years
   • More than 5 years
3. * Where did you first see this position advertised other than on UK's online employment system?
   • HigherEdJobs.com
   • Diverseeducation.com (Diverse Issues in Higher Education)
   • HERCjobs.org (Higher Education Recruitment Consortium)
   • InsightIntoDiversity.com
   • Latinosinhighered.com
   • HospitalCareers.com
   • Indeed.com
   • LinkedIn.com
   • Institute for Diversity in Health Management
   • A Colleague, Friend and/or Family Member
   • None of the Above

Applicant Documents
Required Documents

1. Resume

Optional Documents

PI250041136

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