Patient Family Services Manager/UKHC at University of Kentucky in Lexington, Kentucky

Job Description:

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details

Job Title	Patient Family Services Manager/UKHC
Requisition Number	RE47292
Working Title	Nurse Manager for Case Management
Department Name	H4019: Continuum of Care
Work Location	Lexington, KY
Grade Level	14
Salary Range	$81,328-156,062/year
Type of Position	Staff
Position Time Status	Full-Time
Required Education	MSN
Click here for more information about equivalencies:	https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience	3 yrs
Required License/Registration/Certification	Registered Nurse (RN)
Physical Requirements	The physical requirements of this position include: standing or walking with objects 10-25lbs; regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); occasional exposure to loud noises, hazardous chemicals and fumes, and blood borne/airborne pathogens; occasional dealings with combative or violent people; and occasional (<10% of the time) job related travel.
Shift	Monday – Friday, 8:00 a.m. to 5:00 p.m. with some weekends, evenings, and nights required per business needs.
Job Summary	The Nurse Manager for Case Management will be responsible for directing the daily operations for the Case Management nursing staff by providing workflow management, assessing organizational structure, processes, tools, work productivity and standards. This position will establish goals and objectives for the staff; serve as the primary communication liaison for clinical department leadership; and promote Case Management initiatives. The Manager will also manage staffing needs by interviewing and selecting best-fit candidates; complete time-keeping functions; lead through appropriate training, coaching, and corrective action; and serve as the next level of escalation for staff and other departmental contacts.
Skills / Knowledge / Abilities	The ideal candidate will possess excellent clinical nursing experience with knowledge of professional nursing theory; critical-thinking; have direct patient care experience; have the ability to lead and direct others toward goal setting and attainment, taking into account divergent demands while managing scope and timelines; demonstrates strong analytical and qualitative research experience; be well organized; have exceptional communication skills (written & verbal); have experience creating and using web-based surveys; enjoy working independently as well as closely with their co-workers in a supportive team environment; outstanding computer skills (to include Microsoft Office); above average customer service skills; strong ability to engage and motivate others; active listening skills; and a thorough understanding of resource and employee management. Additionally, candidate should be able to advocate for the patient and healthcare organization to create healthcare continuity and quality clinical outcomes.
Does this position have supervisory responsibilities?	Yes
Preferred Education/Experience	MSN with 3 years managerial experience in an acute care setting preferred. Case Management experience preferred.
Deadline to Apply	09/25/2024
Our University Community	We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Do you have a current Kentucky Registered Nurses license or are you eligible to obtain one by date of hire?
   • Yes
   • No
2. * Please indicate your paid employment experience in nursing or case management.
   • None
   • More than 0, up through 3 years
   • More than 3 years, up through 5 years
   • More than 5 years, up through 7 years
   • More than 7 years
3. * Briefly describe your management and/or leadership experience.

   (Open Ended Question)

4. * Where did you first see this position advertised other than on UK's online employment system?
   • HigherEdJobs.com
   • Diverseeducation.com (Diverse Issues in Higher Education)
   • HERCjobs.org (Higher Education Recruitment Consortium)
   • InsightIntoDiversity.com
   • Latinosinhighered.com
   • HospitalCareers.com
   • Indeed.com
   • LinkedIn.com
   • Institute for Diversity in Health Management
   • A Colleague, Friend and/or Family Member
   • None of the Above

Applicant Documents
Required Documents

1. Resume
2. Cover Letter

Optional Documents

PI250041711

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