Assistant Registrar - Academic Records at Southern Methodist University Inc in Dallas, Texas

Job Description:

Description



Salary Range:



Salary commensurate with experience and qualifications



About SMU



SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.


SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.


SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence.


Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact.


SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.



About the Department:



About department (insert text or delete if not applicable)



About the Position:



This role is an on-campus, in-person position.


This position is responsible for oversight and management of transcript and certification processes including NSC Enrollment and Degree Verification submissions. This role provides system support for Academic Records in the Student Records module. This position tests updates to my.SMU, troubleshoots issues as they arise, researches and implements new functionality. Provides users with documentation on Student Records processes. Assures quality control of manual and electronic processes, fixes and upgrades in the area of Academic Records. Creates, implements, and maintains electronic forms. Provides timely and accurate reports to the NSC which is in turn submitted to the Department of Education. This position contributes to the Registrar's Office efforts to support the Provost's goal of implementing and supporting inclusive excellence initiatives to be true to our belief that 'every Mustang is valued'.



Essential Functions:

• Manage NSC submissions. This includes scheduling enrollment and degree verify submissions, preparing the data files, auditing the file and completing the submissions. Manage NSC related requests from external auditors. Must stay current Federal enrollment reporting requirements and policies.
  
  


• Oversees transcript ordering. Train staff on processing transcript & certification requests. Trouble-shoots issues with vendor.
  
  


• Provide daily operational support for Academic Records staff in the Registrar's Office which includes running seasonal processes and assisting staff with the running of my.SMU processes. Specific areas of expertise are early/midterm grading, final grading, degrees/diplomas, and transcripts and certifications, graduation processing, honors and awards, enrollment and degree reporting.
  
  


• Assures quality control of manual and electronic processes, fixes and upgrades in the areas of NSC uploads, Graduation Tracking, Academic Standing, Degrees & Diplomas, Early/ Midterm Grading and Honors & Awards.
  
  


• Electronic form and workflow development, implementation, and maintenance. Form creation will vary between GT eForms, Slate, and DocuSign. Collaborates with functional areas to create automated processes.
  
  


• Research all production issues and test possible solutions in my.SMU for the Academic Records area of the Student Records module which may involve working with OIT developers and/or retraining of end-users. Identify and communicate issues to OIT developers and coordinate proposed resolutions and implementation for Records operations which may involve retraining end-users. Open issues in SMUrf and provide clear problem statements in the issue description.
  
  


• Write new and modify existing policy and procedures for Student Records processes, including data queries used in these processes. Maintain documentation for Student Records customizations.
  
  


• Design, implement and test new Student Records functionality in my.SMU
  
  


• Attend all Division, RO and team meetings. Attend staff development and training activities as appropriate. Assist with Academic Ceremonies in a leadership position. Support other Registrar and Enrollment Services programs as requested.

Qualifications



Education and Experience:



Bachelor's is required.


A minimum of three (3) years of experience is required.


Candidate with project management and higher education experience is required. Experience with Student Records and student systems (such as PeopleSoft) is preferred.



Knowledge, Skills and Abilities:



Candidate must demonstrate to be self-directed and team oriented. Candidate must possess strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate ability to analyze problems and present recommended solutions. Candidate with PeopleSoft/campus solutions experience is desired. Candidate with knowledge of electronic forms and workflow experience is preferred. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.


Candidate must possess knowledge of MS Word, Excel, Outlook, Access, and Adobe.


This position responsibilities require working three weekends per year and three evenings for University ceremonies. Other extended hours as needed by workload and project.



Physical and Environmental Demands:

• Sit for long periods of time


• Squat


• Handle objects


• Stand

Deadline to Apply:



Priority consideration may be given to submissions received by 07/25/2024.


Open until filled.



EEO Statement:



SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu.



Benefits:



SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.


SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.


The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits. Apply Now