Wells Fargo & Company (NYSE: WFC) is a diversified, community based financial services company with $1.9 trillion in assets. Wells Fargo's mission is to satisfy our customers' financial needs and help them be successful. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment, and mortgage products and services, as well as consumer and commercial finance, through 7,500 locations, more than 13,000 ATMs, the internet (wellsfargo.com), and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 261,000 team members, Wells Fargo serves one in three households in the U.S. Wells Fargo & Company was ranked No. 29 on Fortune's 2019 rankings of America's largest corporations.
Sales Practices & Control Management
Sales Practices & Conduct Management is a front-line operation responsible for looking into reports of possible employee misconduct across Wells Fargo. The group analyzes trends and shares reporting and insights with business partners to support the company in managing conduct-related issues.
Sales Practices & Conduct Management leads the Insider Threat, Sales Practices, and Conflicts of Interest programs, helping to protect Wells Fargo resources and ensure employees are acting in the company's best interests. It is also home to the Loudspeaker program, which strives to improve our customer and employee experience through the solicitation of employee input and ideas.
Sales Practices & Conduct Management is part of the Chief Operating Office.
The Role
The Head of Conduct Programs and Business Management will report directly to the Head of Sales Practices & Conduct Management. The role is primary responsible for leading the enterprise-wide front line Conduct Programs including Insider Threat, Sales Practices, and Conflicts of Interest that enables an enterprise view and provides standards to the Business Groups and Enterprise Functions to ensure programs are executed consistently and mitigate risk. The Business Management aspect of the role will drive the day- to-day operational routines for the Sales Practices & Conduct Management organization. In addition, this leader will drive the budget management cycle to ensure targets are met, to include, proposing recommendations to address financial performance and create the narrative that articulates the expense story. The role requires a highly resourceful individual who thrives in a fast moving, and complex environment. This leader will coordinate and drive Sales Practices & Conduct Management business meetings, routines, presentations, business reviews, and cross-group objectives and projects or processes that support the broader team.
Objectives of the Role:
Manage the Conduct Programs to drive effective identification and mitigation of Conduct related risks for Insider Threat, Conflicts of Interest, and Sales Practices.
Builds strong relationships and promotes alignment and coordination across the Business Groups, Enterprise Functions, and key stakeholders such as Human Resources, Technology, and Independent Risk Management.
Partner with Independent Risk Management to drive ongoing enhancements to Conduct related policies, processes, and procedures, including inputs from industry leaders, best practices, and external perspective to ensure continuous improvement of the program.
Leverage operational knowledge to drive the financial planning process, in partnership with Finance. Will monitor and perform the necessary analysis to correctly interpret the group's financial performance. Appropriately propose strategies to the senior leadership team that align with achieving financial commitments.
Ensure Senior Executive is prepared for business meetings with key stakeholders, including Operating Committee, Board, Regulators & Line of Business Heads.
Lead the strategic planning process, oversight of the deliverables, translating the strategy into actionable steps for execution.
Partner with Corporate Communications on internal and external communications, including Town Halls, agendas, and business materials or artifacts.
Create capacity for the Senior Executive by acting as proxy where appropriate.
Required Qualifications:
8+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
4+ years of management experience
Desired Qualifications:
10+ years of analytical experience.
Management consulting experience at a top-tier consulting firm.
Ability to form a story through data analysis.
Strong analytical skills with ability to draw conclusions and translate findings.
Tableau experience.
A clear and concise communication style that can simplify the complex and ensure a common understanding can be quickly reached.
Superior project management skills including the ability to handle multiple projects concurrently.
A strategic thinker, planner and executor with an operating style that encourages cooperation and collaboration.
Ability to work independently, prioritize work, form a strategy, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
Experience consulting and collaborating with senior leaders in various functional areas, with the proven capacity to translate ideas into action; demonstrated ability to work collaboratively, influence desired outcomes, while maintaining the appropriate level of adaptability.
Demonstrated success of identifying, defining and leading transformational change within a large complex organization.
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $173,300.00 - $359,900.00 Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date: 24 Sep 2024 * Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.