We are seeking a motivated and detail-oriented Customer Service & Project Coordinator to support sales and manage customer accounts. The ideal candidate will have excellent communication skills and a strong ability to resolve issues and manage multiple projects efficiently.
Key Responsibilities:
Provide phone support, resolve customer concerns, and follow up on inquiries.
Support sales teams with pricing, order processing, and project coordination.
Manage customer orders, shipments, and post-sale service.
Facilitate project meetings and ensure projects stay on track.
Collaborate cross-functionally to improve processes and enhance customer satisfaction.
Qualifications:
Strong communication and problem-solving skills.
Ability to multitask and prioritize work.
Proficiency in Microsoft Office, especially Excel.