Seeking a creative and driven team member with a passion for travel, employee and customer experience, and design to join our team. Client Onboard Service is leading an effort to transform how we do catering by:
1. Building a new, industry leading, end-to-end catering system
2. Enhancing current customer and employee-facing programs
We are looking for a dynamic, strategic, and experienced Product Owner to assist our team with these transformational efforts. The Product Owner will combine business acumen, technical skills, Agile product ownership experience, and intellectual curiosity to drive the vision and development of an industry leading food and beverage experience for our customers.
The Product Owner will work off the team's product roadmap to deliver business value, managing all aspects of developing a foundational back-end system to support the employee-to-customer user experience and design, and improve employee (e.g., Back office, Flight Attendant, Reservation Specialist) and customer satisfaction. The successful candidate will work across In Flight, Commercial, and IT to define a development plan, prioritize work, and support execution of our catering transformation. The candidate will work to ensure development requests are well understood and deliverables meet business needs, all while balancing long-term flexibility and speed to market.
QUALIFICATIONS • Bachelor's degree. Preferred major in Technology, Business, Management Information Systems • 3-5 years of working Agile product owner experience with prior experience leading or developing others in the Agile methodology • Experience working in an Agile environment and has written features and user stories • Working knowledge of tools like Agility One (VersionOne) • Experience in at least one commercial or operations function such as In Flight, Reservations, Airport Customer Service, Digital, or Sales.
ABOUT Ztek:
Website: www.ztekinc.com
Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek's diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.
Disclaimer:
Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hrd@ztekinc.com Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.
Ztek Consulting | Talent Matters
Ztek is a minority and woman-owned business enterprise that provides customized talent management solutions for clients.